About New Balance Factory Store Myrtle Beach North
The New Balance Factory Store Myrtle Beach North offers a positive shopping experience with friendly and helpful staff. Customers frequently mention the excellent assistance provided by staff members like Lyle, Cam, Tim, and others, who are described as knowledgeable, patient, and eager to help. Lyle, in particular, is highlighted for his friendliness, patience, and ability to keep shoppers laughing while helping them find the perfect shoes, even during busy times like Black Friday. Cam is praised for his proactive approach, pulling out shoes and helping customers choose styles and colors that suit their preferences. Staff members are also attentive to special requests, such as ordering shoes with free shipping when specific pairs are unavailable in-store. Customers appreciate the store's great selection of shoes and the personalized service, which makes shopping enjoyable and efficient. Many mention that they leave the store feeling satisfied, with new shoes and even new friends. Overall, the store is highly recommended for its helpful staff, good customer service, and quality products.
Lyle displayed exceptional customer service! Was very helpful. Pleased with visit. My husband couldn't find his size and Lyle immediately searched to find that the shoes could be shipped to us for free. He ended up buying 4 pairs of the particular New Balances he likes. Thanks again Lyle
July 2026
Lyle and the rest of the staff were amazing!! He assisted my whole family in getting pairs of shoes as well as sharing how many pairs of NB he has in his own collection. We really appreciate the genuine customer service. Keep up the great customer service NB team!
