Rack Room Shoes has been a reliable footwear retailer for over 95 years, providing quality shoes for men, women, and children at value prices. Customers appreciate the wide variety of nationally recognized and exclusive brands in athletic, comfort, dress, and casual styles. Many reviews highlight the helpfulness of employees, with some noting great customer service experiences. Shoppers often leave satisfied, having found the shoes they need, sometimes even receiving free shipping options. While some customers feel the service could be more engaging, others enjoy the ease of browsing online for available stock and finding their desired shoes in-store. Overall, Rack Room Shoes is recognized for its good selection and value.
Ok store, not in best location. Staff were helpful and friendly. There is a great selection of shoes and accessories. I would say your best bet is to go to the Rack Room inside of Tanger Outlets. It is about 8 miles down the road.
August 2025
Came for school shoes and left with not only that but great service too. The employees were very helpful with finding options and offering to ship free of charge. Great experience here!
January 2025
Rack Room is a great place to buy casual shoes. The lady that helped us today had amazing customer service. Hats off to her!
