This Dollar General location has recently undergone a cleaning and update that was long overdue, with customers noting it looks great, especially that both entrance doors now work properly. The staff is generally described as very friendly and down to earth. However, experiences with service and operations can be inconsistent. One customer arrived at 8:40 PM, twenty minutes before the posted 9 PM closing time, and was told the store was already closed. Another detailed incident involved a pricing discrepancy. A shelf tag advertised a 3for6 deal on any brand cereal, conflicting with the catalog which specified Kellogg's. When the customer asked for verification at the register, the staff member's response was poor, shaking his head and saying he didn't know, then leaving the register to check the catalog. This action resulted in a backed up line. The customer felt the staff member was having an uneasy evening, making the situation harder, and suggested that incorrect shelf tags should be fixed to avoid confusing customers and clogging lines. While that individual is considered a cool gentleman and awesome dude, the service during that encounter was extremely poor. The overall impression is of a store with a friendly team that has benefited from physical improvements, but that sometimes struggles with adherence to posted hours and accurate pricing information, leading to customer frustration.
Website and Store sign says it closes at 9pm. I arrived 8:40 and the lady they were closed, even though it was 20 minutes until closing time. First time this has ever happened.
May 2025
Website and Store sign says it closes at 9pm. I arrived 8:40 and the lady they were closed, even though it was 20 minutes until closing time. First time this has ever happened.
December 2024
Thank you for finally cleaning up & updating this location. Long overdue & looks great now especially that both doors to enter work.