The employees were friendly, needed more choices in the ladies petite section. And needed more fitting room open. Also needed a check out open on Mall side of store.
February 2023
Mrs Lisa did a great job helping me out with everything today. Mrs Lisa went over and beyond for me and this is what I call great customer service. I can say I left the store happy and satisfied. Mrs Lisa is always helpful and nice to me ? Your number one when coming down to customer service. Keep up the great work ?
January 2023
Went to exchange a pair of pants. Stood in line to exchange just for a different size. They sent me to refunds even had my original receipt. Needless to say I just did a refund and didn’t purchase anything else. Was going to purchase 3 other pairs, so done with JCP. Never shopping here again!
