New Balance Factory Store Charleston is highly praised for its friendly and knowledgeable staff, making shopping a positive experience. Customers frequently mention the helpful employees, with one employee named Mel receiving special appreciation for assisting customers in finding the perfect shoes and providing great service. The store offers a wide selection of shoes, including running shoes and styles suitable for work, with some customers finding excellent deals, such as purchasing shoes for significantly less than their usual price. Many reviews highlight the durability and comfort of the shoes purchased, with customers noting that their running shoes have lasted over 1,000 miles, and others discovering shoes that feel like standing on a cloud. The store is well-stocked, clean, and offers a cheerful shopping environment. Customers also appreciate the willingness of staff to help find shoes online when desired styles are not available in-store, often matching prices and providing discounts. From casual shoppers to those needing shoes for long hours on their feet, the store caters to various needs with good selection and customer service. Overall, New Balance Factory Store Charleston is recommended for its friendly staff, helpful service, good deals, and quality shoes that meet different customer needs.
