Ross Dress for Less is a popular discount retailer offering a wide range of high-quality brands and the latest fashions for the whole family, all at 20% to 60% off department store prices. Customers generally enjoy the store's great prices and merchandise selection, particularly for action figure collectors. However, the stores can sometimes be messy, with customers leaving items strewn about. The staff is also a mixed bag, with some employees described as friendly and others as seemingly tired and disinterested. While the stores are generally clean, the restrooms have been reported to be in poor condition, with issues like bugs and hair on the floor. Overall, Ross Dress for Less provides a budget-friendly shopping experience, but customers may need to navigate some organizational and customer service challenges.