“Literally, the worst home depot as far as customer service goes. I was in shock, honestly. The lumber associate was awful, the lot associate that was supposed to help load a bunch of lumber told the cashier who called him that someone else was outside and he didn't need to go help-but there was no one outside. The key carrier was extremely rude and laughed at me. The reason I come to Home Depot is because employees are always so pleasant and willing to help. This location is the exact opposite. If you need help with lumber being cut, dont bother. if you need help loading lumber into your truck, don't bother. If you need to interact with a manager or key carrier, don't bother.”
“Had a great experience in your store today to get some hardware. Approached Susan who greeted me with a nice smile. I told her our concern and even though she acknowledged that wasn't her department she still agreed to help. After a few minutes, she went and grabbed Renee, who also came over eager to help with a smile. But unfortunately, we had some challenges with some price tags that Renee couldn't help us with, so she called Eric over. He came over with a smile, an introduction, and a handshake. He was able to come up with an optimal solution and make us happy. Overall, it was a great and rare experience. Im not talking about Home Depot, im talking in general these days anywhere. If you are ever in the market for hardware dont be afraid to ask for Eric, Renee, or Susan. They are awesome!!!”
“From the moment I walked in, to Dew's showroom to the time they delivered my washing machine was under 24 hours and everyone was so nice and knowledgeable! The front desk woman was very nice and caring! The salesman Jonathan took over 10 minutes to try to find my old dryers measurements went above and beyond. The delivery people work for Dews not 3rd partied out and the 2 gentleman were great like everyone else! Caring knowledgeable and just really nice guys! I can't recommend Dews more in every aspect! Way way better experience then Lowes and Home Depot in my opinion! Will absolutely use Dew's again!”