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“Chance was super in clearing all my problems with my phone.
He is very personal and professional not to mention he went out of his way to help me understand things that made using my phone so much easier.”
“Best customer service I have had in 20 years of being with Verizon. Terrance is a absolute rock star, and deserves to be Employee of the Month, maybe year. Go past your local store and head here. If you are traveling, don't waste your time with the automated system. If Terrance is there you're in luck, but the team seemed good all around.”
“Although the problem I had couldn’t be solved in the store, the gentleman who helped me was patient, kind, and understood my problem, and explained what I needed to do to get it solved.”
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“I recently had to get a new phone (I didn't want to, my old phone was over 6 years old!!!) Jason at Verizon was so kind and helpful!!! They were busy but he did not rush me through the process. Very much appreciated because technology has passed me up and it's all a bit overwhelming!!! Very satisfied with the service and my phone!!!”