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“The associate who helped me was Tyler Hoyle and he was working at the Progress Way location. He was extremely friendly, knowledgeable, and helpful. Tyler handled each of my requests quickly and efficiently. It was a great experience.”
“I had a great experience at Family Trust Credit Union thanks to Ms. White. She was extremely helpful, professional, and patient throughout the entire process. She took the time to answer all my questions and made everything easy to understand. It’s rare to find customer service that genuinely makes you feel valued, and Ms. White definitely went above and beyond. Highly recommend working with her if you visit Family Trust Credit Union.”
“Stacy,over at the Celanese Ave Branch RockHill SC,was really helpful throughout my transaction, and also enlightened me about an advancement Equity loan offered to members looking to renovate their home and a host of other options. Had a great experience..”
“My father banks at Woodforest and I assisted him at the branch on 4875 Old York Road in Rock Hill, SC 29730. Ezekiel Medina provided amazing customer service for us. He took extra time to ensure we understood everything and was super friendly. I recommend this location for all your banking needs if your in this area.”
“Shae Morrison over at the Rock Hill, South Carolina. She is the best customer service lady. She helped me tremendously and she is very nice and helpful in every way!”
“I have been a member for over 15yrs and absolutely recommend 💯 Richard is ahhhmazing! He is personable, listens and is an advocate for the customer. Come do business with Richard you won’t regret it. Well on second hand don’t come because then I won’t get my time with my favorite personal banker 🥰”
“Every single time I come to this branch I have a great experience! Ariel in the drive thru is always smiling, as well as all of the ladies at the teller line and in the offices. Highly recommend going to see them!”
“I’ve had a fantastic experience with SouthState Bank, thanks in large part to Kelley. She’s an exceptional private banker — knowledgeable, responsive, and genuinely focused on helping you succeed financially. Whether it’s personal banking or more complex needs, Kelley makes the process easy and stress-free.
If you’re looking for someone who goes the extra mile and actually cares, ask for Kelley. You’ll be glad you did!
Ryan is great if you have any commercial banking needs outside of private banking.”
“I love my Skyla Credit Union!! The Rock Hill, SC branch has the greatest employees…they all very friendly and welcoming!! I would recommend Skyla to everyone!!”
“Mr. McCoy made a very painful process feel painless. Dealing with a parent’s estate and accounts is something everyone dreads, but Joe made the entire process straightforward, organized, and stress-free. He was compassionate, understanding, and professional every step of the way.”
“Went there for banking and opening an account. Bank manager, personal banker and teller - everyone knowledgeable and helpful. Can’t ask for better service.Thank you everyone.”
“Absolutely amazing! I created my account online which only took about 10 minutes, but when I had questions I called and they answered fast and they were really helpful getting me the answers I needed! Also very friendly. I think I was helped by someone named Tamia , I would definitely recommend this bank.”
“Kyiesha was such a great help, she thoroughly walked me through, and explained every part of my process all while being professional and a genuine human. You don’t see that much nowadays, thank you!!”
“Not very noticeable off of Dave Lyle Boulevard but just follow your Google Map and it'll take you right there. Once you turn on the side street you'll see the bank sitting on your right ample parking for all. Wheelchair accessible and friendly, knowledgeable people to help you in any banking needs you have. Approach counter and was greeted with a friendly hello from the Bank representative. Very helpful knowledgeable as transaction was made very quickly. I would suggest this Branch for anybody that had banking needs either new or existing.”
“Chela Price at the Cherry Rd office was wonderful. I needed advice on how to handle something and she not only gave me advice she also helped me get it all done. I walked out feeling so much better and problem solved. Had a very good experience and great help. Thank you Chela.”
“Advertising and promoting, this great investment opportunity is the only way I can say thanks to you Mrs Catherine Abramson , you are such and amazing person, and a Guru expert trader. Thanks for helping achieve all my dreams through you wonderful experience you put in my trading account and help me discover a new way to be financially Stable. This idea and opportunity of investing with you has been the best decision in my life and that of my family, At first you turned my $”
“I needed some archived documents and was told on a Friday at a different branch that it was not a good day for that. I was then told on B of A’s toll free number that I would need to go into a branch (I’d already tried that). So I called this branch to try to make an appointment and Senior Banker Paola Sanchez kindly made an appointment for me the next morning with one of her employees and apologized for my experience thus far. I got there a little early and Paola took me to her office and handled my request quickly, still apologizing. I was very pleasantly relieved that she was kind enough to take care of my request herself and would recommend anyone to get in touch with her if you’re having issues with anything they can help with.”
“Kayla was so patient and helpful to me in tracking down a lost certified check. She put off eating her lunch to take care of my situation. The attention to my matter was very much appreciated!”
“Founders has always meet my needs. They address you by name and make you feel like your at home with family. The staff is very caring and helps you any way they can. Highly recommended.”
“Sheana Lightner not only did she resolve my issue but also setup a time for the following day to check on my account to make sure there were no further issues, She carried a smile and made me like I was in good hands. Highly recommend this branch let alone I highly recommend Sheana Lightner.”
“The teller was very patient and helpful and I was amazed by the interior. It’s like stepping back in time. Makes you want to have to go into the bank more often lol.”
“I was discriminated against at Indian Lands Bank of America, but once I got to this location Tammy helped me out with no problems at all. Tammy was beyond a pleasure to work with !!! Great job Tammy !!!”
“I absolutely love this bank! It may sound crazy but I have made some friends that will be friends for life. Lawanna, I hope I spelled her name correctly is such a blessing. When my mom passed away some of the ladies that work there helped me get through it. I would go in there and break down some time and they were always caring and made sure I was okay. I pray they are all blessed! You definitely can't go wrong with them on your side! 🩷”
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“I must say coming to Family Trust was very memorable. I met a young lady by the name of Carol. She was more than kind from the moment I got to the line. I heard her interact with those ahead of me so I knew it was genuine once I made it to her desk and experienced the same hospitality.
She was very tentative and accommodating. Because of Carol, I’ll be sure to return to Family Trust before thinking about going to another bank or branch.”