The UPS Store #4413in Rock Hill offers a wide range of services, including expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing. The locally-owned and operated store is located next to Publix in the Wedgewood Shopping Center. The staff at this facility is praised for their excellent customer service, with Angie and Sean, the morning staff, being particularly helpful. Customers feel valued during each visit, even when the line is a little long, as the employees work diligently to assist everyone in a timely manner. The store has handled various tasks for customers, such as mailing, laminating, and notarizing documents. In one instance, when a notarized item needed to be redone due to an oversight, the staff took responsibility and did not charge the customer again, demonstrating their commitment to providing great service. Angie and Korbin are highlighted as the best UPS team, known for their efficiency in processing packages, printing paperwork, and creating custom items like invitations, business cards, banners, and yard signs. Customers appreciate the store's cleanliness, stock availability, and the staff's efforts to help identify the right packaging or labels for Amazon returns. In a particularly heartwarming story, the staff went above and beyond to help a customer with 100 obituaries for a Service Disabled Veteran's funeral, completing the task with kindness and attentiveness, even close to closing time. This level of service has earned the UPS Store #4413 in Rock Hill high praise from its customers.
Have only been to this location twice, once for an Amazon return, and once for shipping gifts. The staff is super friendly and patient, even if you aren't prepared with all of the right information (because you rarely ship things). The team has good synergy and keeps a good vibe. Nothing but smiles while they helped us... read full comment
August 2026
The line was short and the customer service was great 😃
August 2026
The store was clean, staff greeted me as soon as I walked in, and the process was smooth.
