Verizon in Rock Hill offers excellent customer service and a wide range of mobile and internet solutions. Customers appreciate the knowledgeable staff who are willing to help with phone upgrades, insurance claims, and business accounts. Michelle receives praise for her patience and kindness, making the phone selection process enjoyable. Jason and Rishi are recognized for their dedication to resolving billing issues and ensuring customer satisfaction after a troublesome experience with another representative. They made sure that the customer's features and savings were restored as promised. Devin is highlighted for providing exceptional help with insurance claims, reinforcing the strong customer service reputation. Martin is also recommended for being fast, friendly, and knowledgeable without any pressure. Customers are encouraged to visit the Rock Hill location, as it is an actual Verizon store, unlike a nearby third-party provider known for subpar service. The staff takes the time to listen to customer needs, offering tailored solutions and deals, like the successful upgrade to a Google Pixel 8. They also help customers take advantage of perks that can save money on subscriptions, enhancing the overall experience. With efficient service and a commitment to customer satisfaction, Verizon in Rock Hill stands out as a reliable choice for mobile and internet needs.
Sean was our Salesman and he actually helped us out greatly with pointing my husband in the right direction to fix his phone and helped me get a better deal on my perk bundle and went above and beyond for customers who needed the help highly recommend!!!
August 2026
Lily helped me quickly and efficiently. She explained fully what my problem was and resolved it immediately. Additionally, she explained what happened , how to fix it and offered her assistance with any future issues
August 2026
Makai C. .... Took great initiative to help me transfer info and service from one phone to the next, the service didn't take long, and I found pure joy knowing that the services were restored and the new phone completely updated etc.
