GameStop is a home base for gamers, offering new and used video games, consoles, controllers, and accessories for all major systems, including retro gaming. It also carries trading cards and a wide variety of gaming, anime, and pop culture merchandise. Customers can sell or trade their old items for cash or store credit. Reviews note that the staff is often kind, knowledgeable, professional, and happy to help, with specific praise for smooth midnight game pickups and helpful service resolving product issues. Workers are noted to save customers money and keep them updated during technical problems. Some feedback suggests a need for more consistently gaming-informed employees who rely less on computer systems for information.