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“The only reason I'm not leaving a 5 star review, I see posts dating years back and the main entrance to this location still has not changed their door from Allstate to Penske. Therefore, if you don't know you're supposed to walk in the back of an Allstate building, that has Allstate on the door of it as well, then you find yourself having to ask where to find a location of a multi-billion dollar corporation. As of three days ago, this has not changed. Overall, this is my only complaint.”
“We decided to rent a climate controlled unit and had a phenomenal experience with Kathleen. She answered every question, of which we had many, and showed us the unit beforehand. We are excited to switch over to Extra Space Storage!”
“The car was great to drive. It was super easy to get more time because I needed a little more. The people was very pleasant. I wasn't expecting to pay what I paid, but it ended up being worth the money. I will definitely use them again when I need a rental.”
“I came to this location to get storage but the size I wanted was not available. Niki was able to rent me a unit at the location around the corner for the size I needed and gave instructions on how to enter the gate and get to my storage unit, which helped me out a lot since I was running late for an appointment. She provided excellent and efficient customer service!”
“Ok so I tried to rent from here .... Great place and people .....but just one question for owner.... How am I supposed to get insurance as you said I needed to rent a vehicle when I don't have a vehicle if I'm not mistaken do you all not have your own that can be purchased??? I called around to insurance companies n they were just as confused as I was”
6 AM - 10 PM
10200 SC-14, Gray Court
Truck Rentals
“I just love Jo Ann and her crew she even has hot fresh boiled peanuts. I love looking at all the different sauces , jelly's , jams , and different fruits and vegetables you don't see every day at your chain grocery stores .other day I picked up a very good caramel pecan apple butter . When has the purple sweet potato I will pick up 2 for my Mom and Stepdad . We love you JoAnn .”
“Where do I start?! Customer service is NOT made equally!! Jennifer and Ashley are the absolute best! Their kindness and consistency is unmatched. They should probably travel and do training on a corporate level. I highly recommend this location. Thanks again Mauldin team for being SŌ excellent!”
“The person I spoke with was very pleasant and very helpful. He didn’t have the size truck I needed so he located one for me and set up the rental. His help was very much appreciated.”
“100 out of 5 stars all the way around, this is the best office to work with if you need a rental. Don’t go anywhere else, they are so quick to answer calls and so helpful and so very professional and will work with you on any situation. Rented me a brand new truck and made sure I was good as I had the rental for a good bit.”
“Very nice and quick service. Had to rent a trailer on the fly and they had plenty in stock. The woman that checked us out was extremely nice, always appreciate good customer service.”
8:30AM - 5PM
310 State Rd S-23-211, Fountain Inn
Truck Rentals
“We rented a 26' Uhaul from the Fountain Inn SC location. While it didn't seem like an office per se (it's part of an upholstery shop), the gentleman was very nice and patient with 3 or 4 schedule changes we had to endure. There was a slot to return keys after hours, the truck was new and we had absolutely no problems with it. Highly recommended.”
“These folks are the best!! Make everything easy and do it with a smile every time. And some of the best pricing around. Great Value.Special THANK YOU! to Diane and Terry. Really appreciate all the great service. GMC”
“SSHunter was the service representative at the U-Haul location where I picked the rental up. She was professional, made the process easy, and gave great advice. Not only that, when returning the rental, she had 3 people waiting and while working under pressure, was patient and still smiling and friendly. She did an outstanding job and made the process much easier.”
“Fantastic experience and smooth transaction, thank you so much for making a stressful move easy for us. Friendly helpful employees here, William and his guys are awesome. Thank you so much you guys are appreciated!”
“Reserved me 12 ft box truck 10 days in advance. Everything went well except the website didn't tell me about the $150 deposit. Not the stores fault. The truck was shockingly a really nice truck with only 60k miles. Seems like a lot of you guys reserved online same day and didn't call to confirm. Plan better.”
“Everything went great. It's just located in a tricky spot. It's a small area, so everything is crammed. It's hard to get in and out of, but other than that, everything went just fine.”
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“Amazing staff! Hands down some of the best customer service I've witnessed in years. Will be my go-to from now on and will be sending others in need of UHAUL services.”