Mailbox Centers in Summerville, SC

“I will call this a work in progress, 1. on 1/3/25, I posted a package with the ups store. I needed the package delivered to My grandson's Home in time for his birthday on 01/06/25. I asked at the time if the package was guaranteed to be delivered on 1/6/25, and was told that yes it was guaranteed. This package was not delivered until 1/08/25, and there were no inclement weather events. I called the store that date, and was told they would send in a claim for me, that I should get my $67 back, and that I could expect a refund check from UPS in a week to 10 days.
It's been a couple days since my last review, my check came in the mail yesterday. Though corporate decided that I didn't get a full refund, it did give me 82% of what I paid, so I consider that a win. The owner of this store, contacted me and told me that they had gone to bat for me with corporate who initially declined the refund. I'm happy with the service at this store now and will continue to patronize them in the future. Good come back guys”

“The lady that was there today 11/11/22was such a sweet person. I never returned merchandise there and did not know how.She was a great help. Thank you !!She is a "True Gem"”

“This UPS Store is very conveniently located in the Oakbrook section of Summerville. The staff are very professional and helpful. I obtained other quotes for a professional flyer to be printed and, hands-down, this store provided me a human being with excellent suggestions. Thank you to Will for your insights and recommendations! The UPS Store price was only a tiny bit higher than a local competitor - and it was well worth it since I could trust the print job on the perfect paper I needed. Will made all the different - the customer service, human touch is sorely needed across so many sectors in today's world. Keep up the good work to all team members at UPS Store #2876!”