Shoe Dept. is a family-friendly footwear store offering brand-name shoes, the latest trends, handbags, and fun accessories at affordable prices for women, men, and kids. They carry well-known brands including Hey Dude, Crocs, Skechers, and adidas, with a selection that varies by location and includes extended sizes. Customer service experiences vary; some customers report great service with helpful associates who provide quick, efficient fittings, leading to good deals. Others, however, have found the staff to be unwelcoming, describing them as curt, rude, and inattentive. The overall selection of shoes is generally considered good.