Staples in Summerville serves the community of small businesses, entrepreneurs, remote workers, parents, teachers, and students with essential products and services for working and learning, including printing, shipping, and technology. Customers find the staff always helpful and very informative, especially when assisting with copies or downloads. The service is described as greatly appreciated. Many reviews highlight outstanding customer service, particularly in the shipping and Amazon return department. Staff members are noted for being kind, efficient, enthusiastic, and knowledgeable, with service rated as 10/10. Even during busy times with long lines, employees go the extra mile. They patiently show customers step-by-step how to resolve issues, such as obtaining correct shipping labels, instead of turning them away. This helpful attitude is consistent, with staff greeting each customer with enthusiasm and maintaining a great attitude while multitasking effectively. Customers love the store for its quality items and simple rewards program, which benefits both business and family needs. The overall sentiment is one of high appreciation for the staff's dedication and helpful service.
The girls in the shipping center helped me quickly and made sure everything was to my liking. Thanks for the speedy service!
June 2025
We came in for a TSA application. Associate Greg was super helpful. Great service.
June 2025
After my recent visit, I was told the Amazon returns were moved to the other side of the store. The line was twice as long as it usually is, but Joey handled it with ease. He was so kind and polite to every customer and coworker alike. Give Joey some recognition and praise! He seems to be a great employee.
