Staples in Summerville serves the community of small businesses, entrepreneurs, remote workers, parents, teachers, and students with essential products and services for working and learning, including printing, shipping, and technology. Customers find the staff always helpful and very informative, especially when assisting with copies or downloads. The service is described as greatly appreciated. Many reviews highlight outstanding customer service, particularly in the shipping and Amazon return department. Staff members are noted for being kind, efficient, enthusiastic, and knowledgeable, with service rated as 10/10. Even during busy times with long lines, employees go the extra mile. They patiently show customers step-by-step how to resolve issues, such as obtaining correct shipping labels, instead of turning them away. This helpful attitude is consistent, with staff greeting each customer with enthusiasm and maintaining a great attitude while multitasking effectively. Customers love the store for its quality items and simple rewards program, which benefits both business and family needs. The overall sentiment is one of high appreciation for the staff's dedication and helpful service.
This review is specifically for the young man who typically works at the Amazon return desk. He needs to do a masterclass in customer service and human relations for EVERYBODY. He makes what is otherwise a mundane task into an absolute JOY! Amazing job, young man!! The embodiment of Colossians 3:23!
August 2026
Joey at the Amazon desk is so so so great! He was so patient and kind while processing our return today. His attitude is so positive. He makes the whole experience (long line and all) so much more bearable. Staples is lucky to have someone like Joey on their team!!
August 2026
The line for shipping is ridiculous. Joey was such a nice, helpful guy. He kept me from waiting an hour with his fast pace while keeping a positive attitude. Thanks Joey.
