Verizon in Sumter, SC, is a place where customers can find mobile phones, 5G home internet, and business solutions. The store offers convenient services, including online ordering, in-store pickups, and same-day delivery options. Visitors have praised the exceptional customer service provided by staff members like Lou and Greg. Lou is noted for her patience and in-depth knowledge, taking the time to help customers understand their devices and resolve issues effectively. Customers highlight her dedication and professionalism, making their experiences enjoyable. Greg also stands out for his expertise and commitment to customer satisfaction. He has been recognized for going the extra mile by helping reduce monthly bills and providing tailored solutions. His ability to listen and address concerns has left a lasting impression on customers. While some reviews mention that the store may not have a wide stock and that assistance is often directed online or via phone, the clean environment and helpful staff contribute to a positive experience. Overall, Verizon in Sumter is characterized by a strong focus on customer service, with employees dedicated to ensuring that clients receive the best support possible. Whether needing a new device or assistance with a plan, customers can expect to be treated with care and professionalism at this location.
Great service. Upgraded my existing phone. Everything went smooth. Everyone was helpful and friendly.
May 2025
Lee is an all star!!!!! He was very patient and super helpful!!! Tell h8m the Dillingers sent ya!!!
April 2025
I dropped my Pixel in the parking lot and totally shattered it. Rockstar Cassandra replaced my shattered phone with latest model and transferred everything perfectly, in less than 30 mins. What a relief!! Thanks for a great job. Yes, get the Otter Box and the insurance!!
