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“We've been dealing with Rick Banks's State Farm office since 1977, and we have always received excellent service. Rick and his staff are caring and concerned and always helpful. We highly recommend Rick Banks's office.”
“I recently moved from Maryland to Greenville, SC, and Naomi Bergin has been so helpful with getting my auto insurance, etc. moved over from the Maryland to South Carolina. I have called her probably at least ten times, and she has always been very kind and helpful, even when I sometimes asked her the same question multiple times because I had so many things going on with the move and had forgotten what she had previously told me. She has been really great with providing all the information I needed!”
“I had a great experience with State Farm. Grant was very efficient and was always quick to answer the phone to help me if I needed something updated. I recommend working with Grant!”
“So I’m excited because a lot of agencies have been giving me the run around and high quotes but Michelle has been more than valuable and professional in my need. I have the quote I’ve been trying to obtain and nearly thought it to be impossible to get but Michelle made a way and satisfaction is well guaranteed . I can honestly say STATE FARM is the route to go for great service and hospitality thank you so much MICHELLE! Proud customer……”
“A few weeks back I need to find a different car insurance company, Who enjoys that? Fill out one tiny site and the calls and text began. After a few rough starts and one who texted everyday I was getting frustrated. One more a call came and I was greeted with a friendly voice stating She was Jess from State Farm asked me if I had a moment to get a quote. Jess asked key questions while building common ground. Joking I said if she could find me something cheaper than the.$215 I was currently paying she'd get baked good for life. SHE DID! The more we talked the more I liked her. As I explained I wouldn't have the money until a week later, unfortunately it was 2 weeks. Here's where Jess made the big difference the texted the day before our planned phone call and I let her know we have to wait til next week. She said no problem we'll regroup then. 1 check up text, not 5 or 10 just 1. I really liked that. She's friendly, feels like ya sitting having a cup of coffee, She very informative and explains the policy so you know exactly what your getting. I definitely would recommend this office, to bad She's not based in Charleston, she'd definitely be getting baked good.”
“Thank you Chad for all your help on 11/19. The transfer of insurance to my new vehicle and advice on follow up went quickly and easily. You were very professional, knowledgeable and kind.”
“We called our agent to add our adult daughter to our plan as she was borrowing our car. The staff was so polite and cooperative in offering her the same rates when and if she purchased a car on her own. We always have that family feeling with Joel Poinsette - Allstate.”
“Cathy is the BEST! Her helpfulness and prompt service to accommodate is impeccable! State Farm, Joe Bond is so helpful and I am glad they have assisted me in all I have needed.”
“I had a surprisingly unexpected experience with My sales agent Deloris. I would definitely recommend her services to my friends and family. Her positive attitude and outstanding customer service skills; ie Communication, Knowledge, and Respect are very marketable skills that all employers are desperately seeking.
Thank you”
“Trent at this agency is top notch, as well as Elizabeth too. Ive been with them almost 14 years and have never been unhappy or in need. They're fabulous to work with and quick to respond.”
“Great people. Super Helpful. Tyler Finley was the guy who helped me. He was always available and would be quick to communicate with me when questions arose. Highly recommend.”
“Amazing service an so nice acted and talk like knew me for years , thanks for that , got me set up in very short time. Look forward to staying with your team for many years to come ...”
“I bought insurance from Denise T today and am not being held hostage ,forced to give great remarks about How wondErfuL of a Process and our conversation on the phone was. The rates are great,the coverage is exactly what I need and the service behind it all has MadE my day honestly. I definitely recommend calling Denise at Freeway in Greenville. ;)”
“Steve is very customer oriented. It’s so nice to deal with “real” people who know the details off the top of their head, not chat bots that take forever to look everything up and fire off pre-written texts that miss the target.”
“I've used James Owens for over 25 years. He has handled claims for me on my cars and on my home. James and his staff have always been a great help to me and my family when we needed them the most.”
“Awesome experience! No one usually gets excited about insurance, but never have I been so informed, educated, and given such excellent customer service. I initially reached out to inquire about property insurance for my primary residence, which resulted in me making changes in my secondary home coverages, umbrella, and auto insurance. Joe Rea was/is excellent! He took the time to answer all my questions, explain what was needed and recommended, and provide a competitive quote that I could not turn down. I am excited to work with a local team that knows me and cares!”
“My agents they were very helpful they told me things that I did not know and they worked on time calling me checking to see if everything was okay and what else could they do and I really appreciate that good lawyer customer service thank you”
“Laurie Adams with Jerry Latta’s office made my transition of my insurance needs seamless. She kept me well informed on my new policies, explaining everything with clarity. I would highly recommend giving them a look or call.”
“My wife and l have recently switched carriers for all of our home, liability, auto, and personal property insurance coverage.
We had a very positive experience with the Paula White State Farm Agency.
The representative that assisted us, Barbara,
was very helpful through the entire process.
She was very familiar with their products, highly professional, and patient with us as we worked through multiple policy transitions.
I would highly recommend their services.
Mark S.”
“My Wife passed on Oct 13th 2023, Rob was very understanding and knew I would be a little late on my payment. And Hemly insurance helped make a difficult time much easier to deal with.Thank you so much!”
“They drop my road side assistance ? I didn't know if I was to use it 5 times in 2-3 months they would drop it. Never heard of anything like that. They should warn people. They have the best rates!”
“We moved all of our State Farm policies to David Waddell when we moved to the Upstate. David and his staff were very responsive and professional in answering our questions and concerned about taking care of our insurance needs!”
“I was in the Cherrydale area trying to get a document notarized at my bank's newest and nearest branch, and after finding out that they had not yet received their notary license, I was unsure where my next stop should be. It was then that I glanced over and noticed the State Farm office and thought surely they must have a notary on site. I wandered in and inquired and was directed to Ed. Despite my not being a policy holder, he happily notarized my document for me. In today's crazy world, we have to help out our fellow man, and I appreciate Ed doing just that. In the future, should I need to find a new insurer, I will most definitely remember this small act of kindness. Thanks, Ed!”
“Amazing service ! Babette Jones and her staff care not only for the customers they serve but for our community… they are like family…25 years serving our community”
“Such a professional staff. They were so helpful to me while me mother was sick. I am so glad we switched to Allstate because we have saved so much money. They are always there to answer any questions we have.”
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“Drew Scott is #1 for me as they have been so very helpful when I have the need to contact them and when I have needed to go to the office. Thank God for an insurer like Drew Scott!”