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“I received exceptional customer service at this location! I originally came in and spoke with Alexis about switching from Verizon to T-Mobile. She was incredibly helpful, knowledgable and transparent with all of the information we discussed. She took her time and explained the current promotions and what they offer if we decided to switch. There was no pressure from her and she was easy to understand with the information she gave.
I came back in at another date after my information didn't transfer everything to my new device and worked with Raymond. He was very patient and helpful with getting mine and my son's devices up and running. We were there for over an hour and not once did we feel like we were an inconvenience to him. He was incredibly kind to my son and engaged with him while he waited on the information to transfer over.
I also noticed that the other employees were welcoming and helpful with the customers as they came in. Everyone was greeted and assisted within seconds.
Thank you to the staff and management at this location for providing exceptional customer service on more than one occasion!”
“Excellent service and in Spanish. Félix was a great help in making the change of company, helping me obtain all the required information. I congratulate you and continue doing an excellent job. I give them 10 stars.”
“The parking lot was packed but the store wasn't as busy as I expected. Standard Target, but the store seems a bit newer than the Woodruff Road store. And no Woodruff Road traffic!”
“My phone completely broke. Came to change my number to an old phone we had temporarily to replace my broken one. The gentalman working helped and was super kind. Thank you metro for having her at staff. I belive his name is Raymond Gonzalez .He was great ,friendly and efficient.”
“I came in the other day and was assisted by Jake G. He was so helpful and took his time answering any questions I had. I definitely recommend asking for him if you have any questions or just want a friendly face to assist you! Will be back!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Amazing experience with Monique!
This store is always helpful and is great with time management for customers! Excellent service always whenever I need to go inside. Plus they saved me 40$ a month on my bill and I got to keep all my lines! They have great discount programs for jobs, coaches, ect.”