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“I had a wonderful experience here today. I originally stopped by the Advance Auto down the street but the guy at the desk was extremely unprofessional so I took my business here. Everybody was super helpful but Bo went above and beyond to make sure I was completely taken care of before I left. Highly recommended. They'll have my business from here on out.”
“Refurbished batteries for sale, tested said battery in front of us to prove cold crank amps, bought dead battery, even had a sense of humor. Price out the door $77.55 and much better quality than new wally world batteries. Wished I'd known sooner. Go!”
“I went in for an oil filter cartridge for my 2014 Grand caravan, and the young lady cautioned me about buying an inexpensive or cheap cartridge. I should have listened because somehow another the o-ring got out of the line with the cap on the containment unit and pumped all the oil out. By the time I realize what was happening it was too late. Now I'm looking for an engine. My advice: think about what they tell you because it might be really significant. I know that the oil filter itself didn't have anything to do with what happened. It was my failure to not seat the o-ring properly, but I do think ignoring the young lady set my fate into action.”
“I was desperately i need of a new battery, I got off work at 4:55 pm i called them and they waited for me. Thanks a million for your kind and professional service. I bought the old battery from you guys on 11-2021 and it lasted until may 4th 2026 I am very pleased.”
“Brandon was super nice and extremely helpful. My daughter’s phone quit working. It looked like a lost cause but Brandon offered to replace the battery to see if that would work. It did!
Great customer service which is refreshing to experience. Highly recommend.
(And I was planning to post this no matter the outcome of the phone. ? Great employees regardless.)”
“I just came here to you know get a few things for my new car I bought and everything and one of them people in there named Kevin was super super super super super super super super super helpful I can't describe how helpful he was. I just bought a kei van and the dude went to hell and back looking for windshield wipers for me and a couple other things and took about 30-40 minutes and he helped me get everything I needed dude is awesome! Thank you dude!”
“I had a head gasket that blown on near and I we was over 700 miles from home and the names of the people that helped out a lot more than they should have a saw what we have went through for people that need the help like we did. The employees that should get a best employee star will go to Ian, Sean, Brian, and Stephanie that works at orally in Lexington South Carolina store number 2231.
We where stranded for 3 day s on the highway and tried to drive the car to there store to get the part we needed, But was unable to make it. I had called the store to let them know that our car would not be able to make it there. So Brian went out of his way to get us to the store til our part can in. They all have been very helpful as we was unable to move for 4 days. I appreciate everything they have helped us with and showed us kindness and happiness. Please give the award for the best employees of the year.
It is very hard to find friendly people where we are from Kentucky. Thanks alotbfrom what helping hand you gave and God bless you guys. Keep up the great work.”
“Excellent service! Quick and reliable mechanics on duty. Owner was a wonderful gentleman, old school type of man. 10 out of 10 recommended his services to anyone looking for a quick but reliable service! Got a used tire for $40 and was done within ten minutes! Will definitely be returning anytime I need tire services again!”
“Robert was absolutely amazing and helpful! I had gone to a competitor (closer to my home) to get my battery/alternator tested, as my van had trouble starting. The competitor wouldn't assist me because it was raining, so I drove to this location. Robert had no problem with going in the rain to test everything. He checked my battery, alternator, starter and check engine light, as the rain started coming down harder and harder. He then helped me select the correct battery, that needed replacing. He also took it out to my van for me in the pouring rain. As I as driving down the road, I realized I had told him the wrong year on my van. I called and spoke with him, turns out I needed a different battery. By the time I got back to the store, he had done the exchange and had the new battery ready to go. He once again, came out in the pouring rain to place the battery into my van. I can not express how thankful I am. This was a Sunday, I had my kids, my husband was out working and I was distressed knowing what was going on. Robert also thank me for the business and me know he would be there until 6 that day if I needed any other assistance. He truly went above and beyond with his customer service. I will definitely be back in the future for anything that is needed with my vehicle. Thank you Robert!!”
“Honored 5 stars Lillie was very professional, helpful and made sure iv got the right items that are compatible to my car. Thanks definitely my favorite O’R ??”
“I was having issues with my car not starting Ms. Jennifer helped me out and we found my battery was going bad. She made sure I got the right one and even helped me install it.
10/10 highly recommend”
“Amazing customer service and I mean amazing went inside the store. Shy had a huge smile in her face greeted me. So well Made me feel welcome when I came in the store was very very clean and I love how she was straightening up making everything look nice. I had to return that I did and she helped me out very sweet kind and courteous. I almost thought she was the manager please keep up the great work. Considering this store more often.”
“We had a very positive experience, as David and Manager Hunter were exceptionally helpful and kind.
They went above and beyond to assist us with our battery warranty.”
“I was experiencing a mishap with my order and Andrew was very helpful with getting the right parts I needed and went out of his was to call another store for me to make sure they had what I needed. I was really appreciative.”
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“Five-star service! Friendly greetings and great inventory. They had the hard-to-find batteries that nobody else in the area seemed to carry. Efficient and helpful.”