Lowe's Home Improvement

Hardware Stores, Home Improvements
Hours: Lowe’s for all of your home improvement needs. Stop by the local West Columbia, SC Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! Customers have generally had positive experiences at this Lowe’s location. Employees are often friendly and helpful, with some customers noting that staff members are available and approachable, even assisting with loading items into carts. One reviewer praised an employee named Wolf, citing his knowledge and helpfulness regarding appliances and upcoming sales, describing this as the best customer service they’ve experienced. Another appreciated a sales associate who offered assistance and loaded their items, making the visit smooth and pleasant. However, some challenges have been reported. A common issue is employees claiming items are out of stock, even when the website indicates they are available. Customers have found that by checking above the shelves and matching product numbers with boxes, they can locate the merchandise. This workaround has often resulted in a positive shopping experience, as staff are happy to help customers find the items they need. There was also an incident where a hot water heater was brought out with missing parts and in an opened box, but the store quickly replaced it with a new one. Additionally, one employee went above and beyond by answering a call after hours to assist with product questions, demonstrating good customer service. Overall, Lowe’s in West Columbia offers a helpful environment with friendly staff, though customers sometimes need to assist employees in locating stock.

• 0.35 miles

  

  RH Smith Lumber Co. Hardware Store, Building Supplies
• 1.06 miles

  

  Mann Tool and Supply, Inc Building Supplies, Hardware Store
• 1.08 miles

  

  Ferguson HVAC Supply Building Supplies, Appliances

1. West Columbia, South Carolina