Best Buy receives mixed reviews regarding its customer service and store operations. Many customers report great service, describing the staff as helpful, polite, and friendly. They note that employees will find someone knowledgeable if they cannot answer a question, helping customers find exactly what they are looking for without wasting time. The delivery staff is also noted as great. Some customers appreciate that staff are not overly pushy and can help save money. However, other customers express dissatisfaction with recent changes, preferring the old system where they could walk up to any employee for help instead of getting on a list. Some find the staff friendly but not helpful, noting it can be hard to find someone knowledgeable about electronics. Issues with store stocking are mentioned, with shelves not fully stocked and items often not on display. Additionally, the lack of marked prices on many items makes it difficult to compare and decide what to purchase.
