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Closed
601 12th St, Rapid City
Computers
“Sorry I did not catch your name; To the young black lady that helped me copy my documents today, Thank you so much for the help. It was refreshing to see someone that was actually knowledgeable about their job, promptly helping so many people, all while having a smile. Simply outstanding! As far as the store- it was clean, organized, & I felt it was reasonably priced.”
“First up for delivery. Called took old washer out new in. Explained some items of interest. Think Heath was person I talked to the most. Sorry didn't catch second person name. Very happy. Thank you!”
“I had an issue with my Ray-Ban Metas, I stopped in today and was warmly greeted by more than one team member. Kellie found me at the Geek Squad desk and I explained the issue I was having, after empathizing since she also shared that she has Ray-Ban Metas and that I'm traveling to Paris soon and would like to be able to utilize all the amazing features they offer, she highlighted that because of my Best Buy Plus membership she could process an exchange same day with another pair that was in stock. The entire experience was not only seamless, it was efficient, and I felt treated like a truly valued customer. Kellie, and the rest of the team at this Rapid City store work well together to ensure each customer interaction is pointed, valuable, and with kind purpose. I absolutely believe if more retail stores adopted the same level of customer service that this Best Buy location operates with there would be a resurgence of in store shopping. You've got a great team, I'll be shopping for a new refrigerator very soon and I know where I'll be stopping first!”
Computers
Computers
Computers
“Caitlyn helped me from the start until finish. Great team, great service, responsive, timely, and helpful. I will use their services again and highly recommend them for all Mac needs. 10 Stars!!”