Computers in Rapid City, SD

“The team at Computer Village is the BEST! I spilled coffee on my MacBook and called them. Bryan (who I worked with) was kind, patient, and reassuring. I dropped my computer off, paid the diagnostic fee, and went home. Within a few hours Bryan called and said my computer was fixed! I was shocked and relieved as I’m web designer/copywriter so my MacBook is essential to my livelihood. I asked what I owed and he said, the fix was simple so the diagnostics fee covered it. They could’ve easily charged me more, but didn’t. I’m so grateful to the team at Computer Village. I would give 10 stars for this great experience if I could. I’m a loyal customer now (and need to upgrade my iPad in the next few months so I know where I’ll be purchasing it). 👍”

“So far so good. Just dropped off our desktop computer to get worked on. Because it has a virus and it's been quite awhile since it has been looked at we will be picking up next time we get to Rapid City.”

“Sorry I did not catch your name; To the young black lady that helped me copy my documents today, Thank you so much for the help. It was refreshing to see someone that was actually knowledgeable about their job, promptly helping so many people, all while having a smile. Simply outstanding! As far as the store- it was clean, organized, & I felt it was reasonably priced.”

“I had an issue with my Ray-Ban Metas, I stopped in today and was warmly greeted by more than one team member. Kellie found me at the Geek Squad desk and I explained the issue I was having, after empathizing since she also shared that she has Ray-Ban Metas and that I'm traveling to Paris soon and would like to be able to utilize all the amazing features they offer, she highlighted that because of my Best Buy Plus membership she could process an exchange same day with another pair that was in stock. The entire experience was not only seamless, it was efficient, and I felt treated like a truly valued customer. Kellie, and the rest of the team at this Rapid City store work well together to ensure each customer interaction is pointed, valuable, and with kind purpose. I absolutely believe if more retail stores adopted the same level of customer service that this Best Buy location operates with there would be a resurgence of in store shopping. You've got a great team, I'll be shopping for a new refrigerator very soon and I know where I'll be stopping first!”

“First up for delivery. Called took old washer out new in. Explained some items of interest. Think Heath was person I talked to the most. Sorry didn't catch second person name. Very happy. Thank you!”