Enterprise Rent-A-Car

Car Rental
Hours: Enterprise Rent-A-Car offers convenient access to thousands of locations, including airports and Rapid City, with services available across over 30 countries worldwide. Backed by 65 years of experience, the company is committed to delivering a high standard of care and exceptional customer service. Customers find the booking process easy, whether online or via the Enterprise app, making reservations simple and efficient. Many reviews highlight the friendly and professional staff who go above and beyond to ensure a smooth rental experience. Customers appreciate their efforts during busy times, such as when vehicles are not readily available or when upgrades are needed. For example, one customer was graciously helped to upgrade to a larger vehicle after the initial car was too small, and the staff proactively offered discounts for issues that arose during the rental. Vehicles are generally described as comfortable and well-maintained, with specific praise for models like the Chrysler Pacifica minivan. While some customers encountered minor challenges, such as figuring out vehicle features or dealing with repair-related extensions, overall satisfaction remains high. However, some concerns were raised about privacy, specifically regarding the company's skip tracing practices, which can involve contacting third parties without prior notice. Despite this, the majority of reviews reflect a positive experience characterized by friendly service, quick processing, and a willingness to resolve issues, making Enterprise a reliable choice for car rentals.

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1. Rapid City, South Dakota