Firestone Complete Auto Care in Rapid City, SD, has built a strong reputation for reliable and friendly auto service since 1926. Customers appreciate the team’s trustworthiness, knowledge, and clear communication. The staff, including managers and technicians, are described as experts who always strive to do their best, whether handling routine maintenance, tire sales, or repairs. Many customers have been returning for over 30 years, highlighting consistent quality and kindness in service. The shop offers a wide range of services, such as oil changes, brake inspections, engine repairs, and AC recharge. They are quick to respond and get customers back on the road, often at a fair price. For example, one customer was helped promptly for a dead battery with no service charge, and another appreciated a fast AC recharge that got them on their trip in about an hour. The team also demonstrates trustworthiness by providing helpful advice and completing work efficiently. Customers have noted that the staff, including a technician with a military background, are dedicated and caring. Overall, Firestone Complete Auto Care in Rapid City is known for its excellent workmanship, good communication, and commitment to helping neighbors with their vehicle needs.
They scheduled quick and were Upfront with all costs and even did a courtesy check of charge communication was fantastic
July 2024
Steven the store manager helped me today when I was in a pinch. I was traveling and got a flat on my home to buffalo NY. He brought me in and had a new tire on my car. I was on my way in no time. It's folks like him that make the day better
June 2024
Our AC tech (sorry I forgot your name!) was incredible. We are on a road trip and he got us in quickly, recharged our AC system, and had us on the road in about an hour, with the cost exactly as promised. He is amazing, and Firestone is amazing...thank you all so much!!!
