U-Haul Moving & Storage of Sioux Falls is a large dealer offering a wide selection of trucks, trailers, cargo vans, and supplies for local or long-distance moves. It also provides storage units, propane refills, and various moving solutions. The location is noted for having very good and helpful staff who offer excellent customer service, with some employees going above and beyond to assist customers. However, the business frequently struggles with being extremely busy and understaffed, particularly on weekends, which can lead to exhaustive wait times. Some customers report occasional hiccups, such as trucks being double-booked or issues with reservations. The parking lot is considered inadequate for the high traffic volume. For faster service, a self-service mobile checkout option is available. While there are some cons, many feel the benefits, like weekend hours and the large inventory, outweigh the negative experiences. The consensus is that with a larger facility and more staff, it would be an excellent operation.
