The AT&T Store in Alcoa offers phones, tablets, smartwatches, and connected devices alongside wireless data plans for every need, including prepaid and unlimited options with nationwide 5G service. The staff receives consistent praise for being helpful, patient, and exceptionally knowledgeable. Reviews highlight exceptional and great customer service, with specific mention of employees who walk customers through issues, find great deals, and resolve problems quickly and professionally. The service is described as wonderful, with staff noted for their patience and professionalism. Customers report they would recommend this location to others, citing it as a great store with lucky-to-have-him staff.
The Sales representative that helped us, Adan, was very patient, kind, and helpful. Our experience while in the store was great thanks to him. We appreciate Adan.
July 2024
Michael was very helpful and did his job with extreme professionalism but I had a schedule to be on so I couldn't stay in complete what I needed to but the service there is exceptional
May 2024
We were helped by Adan, and he was wonderful and patient with our kids. We probably would have switched service providers if he had not walked us though our issues.
