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“I purchased my new 2024 Rav4 hybrid at McGill's. I worked with Audrey on the purchase. She was great to work with and so willing to help with all the final details that pop up during a vehicle purchase. I highly recommend Rick McGill's and especially working with Audrey if you are looking to purchase a new car.”
“Travelling through for business… my AC breaks. It’s 4pm on a Friday and the shop took me without hesitation, did complete analysis and were super helpful and although they couldn’t fix the problem immediately they told me exactly how to handle it. Thanks from a 60 year old girl from ATL”
“Wow! Toyota service and quality is on a whole new level. They give you a video of your inspection showing you what they looked at and why they are making any recommendations. Never had an experience like this!”
7:30AM - 5:30PM
3035 Northpark Blvd, Alcoa
Auto Repair
“These guys did a great job with my Infiniti QX80!
After starting at a different collision center across town and being disappointed by their service and communication, I called here. They got me in quickly, handled everything ahead of schedule, and provided excellent communication throughout the process.
I worked with Mary, and she was an absolute rock star! Always anticipating needs ahead of time, communicating clearly and making sure everything stayed on track.
This was an insurance claim, and they even coordinated all the details with Farm Bureau.
I couldn’t have been more pleased with the experience and service.”
“We were visiting the Smoky Mountains in Townsend Tennessee when my brakes started to make a terrible screaching and grinding noise. Freds garage in Alcoa was recommended to us. We called and they got us in that day. They went out of their way to get the needed parts and have our car back on the road so we could enjoy our trip. Thank you, Fred and staff. You guys/gals are the best! We enjoyed our unexpected stop at your garage and are singing your praises. You went out of your way to provide us with fast, professional service and offered entertaining conversation as well.”
“We had an amazing experience purchasing at Rusty Wallace Kia. They are genuinely kind, knowledgeable, and efficient at helping their customers. Tyler helped us find exactly what we wanted without pressure, Sam clearly explained the financing options, and Caleb walked us through the care plans available for our vehicle. We came from out of state to work with them, and we would gladly do so again.”
“I first began bringing my car to Hayes a few years back when I had moved away from home to attend University. Being out and on my own was nerve wracking… especially when it came to car troubles. I can say HANDS DOWN, Hayes is the best local automotive shop to bring your car to, and they have been able to help me with a variety of issues over the years including routine maintenance, battery changes, light bulb replacements, and even replacing my AC compressor belt. Hayes has always been extremely helpful in getting my car squeezed in to their busy schedule whenever I had a car emergency, and arranging for pick-up times that worked for me. I never once felt hustled or that I would be taken advantage of (I know absolutely nothing about cars). The staff at Hayes are very caring and compassionate, and come off as genuinely ‘good people.’ I am so appreciative I have been able to take my vehicle to this shop over these past few years and will continue to highly recommend them to all I know. Thank you so much Hayes!!”
“This place is awesome! Very helpful and knowledgeable. They were very empathetic with me when my insurance totaled my car. If I ever hit another deer, I'll be sure to go to Tein City Collision.”
“Bruce and his two guys do good work. But you have to have patience because he stays pretty booked up. So give him a shot on your vehicle. Everything's needs .”
7:30AM - 5:30PM
3234 Alcoa Hwy, Alcoa
Auto Repair
“I recently had my car repaired by Caliber Collision in Alcoa, TN and they did an amazing job! Neil Herrin did an outstanding job throughout the process. The work was superb and I received regular updates from Neil. We requested additional repairs not related to the accident and found the additional work and price outstanding. I highly recommend Caliber Collison!”
“Great Customer service! I had a couple recalls that needed attention, Cody was great to work with, gave me a quote of how long and it was exactly the time it took.
A comfortable waiting room, with free snacks, everyone on the staff was smiling and nice to all the customers.”
“Used several times for unplanned replacements, and they always have the best price and are able to get me in and out quickly, even when they seem slammed. Great, great service!”
7:30AM - 6PM
2844 Alcoa Hwy, Alcoa
Auto Repair
“Airport Honda were very helpful. I had a recall along with an extended warranty issue. They handled both issues and gave me a car to use while mine was being worked on. Everyone that I had contact with were pleasant and helpful. If they didn’t know the answer, found someone who did. Overall, very pleasant experience would recommend Airport Honda.”
“Eddie was amazing and provided wonderful customer service. We came to West after having an awful experience at another dealer and we will definitely use West moving forward!”
8:30AM - 7PM
3046 Alcoa Hwy, Alcoa
Auto Repair
“GM elected to replace the transmission in my wife’s Buick under the powertrain warranty. TwinCity Buick supplied us with a loaner and did a great job with the repair. I highly recommend the staff at TwinCity Buick / GMC.”
“I have been dealing with GM for almost 50 years in 4 different states. West Chevrolet is hands down the best service dept (including other competitors) that I have dealt with.”
“Stopped by looking for a car and Aaron ( Cornbread ) assisted us! He is awesome!! He was not pushy, went out of his way to show us vehicles, and let us make our decision. Most car salesman are pushy and that just makes me turn around and leave. But Aaron was Extremely great!! Thanks so much Aaron for helping find this awesome jeep!!! Love it and it was so refreshing working with you! If you are in the market for a new car look Aaron up!! You won’t regret it!”
7:30AM - 7PM
3024 Alcoa Hwy, Alcoa
Auto Repair
“I have bought many vehicles from this dealership in the past. I did not buy a vehicle today but how this team treated me guaranteed me that I will buy many more vehicles from them. To Joe, and the entire team thank you for taking care of my family today!
We came back and bought another vehicle from Joe today because he always takes care of us!”
“Called for a quote for 4 new tires. Guy on the other line asked me what kind of vehicle I drive. I informed him that I drive a 2025 F350 Super Duty (fully paid).
He quoted me $62,432.56. Y'all must think I'm stupid.
When I told the clerk the price was absurd he laughed at me. He said he makes the prices and calls the shots. I asked to speak with the manager of the establishment and he told me to go drive my fully paid Ford F350 Super Duty (3-inch lift kit) on down to the shop and say it to his face.
He sounded scary so I didn't do that. I am afraid of heavily tattooed mechanics.”
“I had my oil changed here. They did a great job! Highly recommend their services. Only thing I wish they did was text me when it was done. They said they would but never did, so I wasted some time inside when I could've paid and left. Not enough to lose a star though.”
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“Trenton was very kind and knowledgeable and took very good care of us, making the car-buying process easy! We would highly recommend him to anyone looking to buy a car.”