Avis Car Rental
Car RentalHours:
2055 Alcoa Hwy, Alcoa TN 37701 Hours
About Avis Car Rental
Avis Car Rental Alcoa is known for its strong customer loyalty and excellent service. Many customers highlight the helpfulness of the staff, including agents like Dan, Rebecca, and Preston, who go above and beyond to ensure a smooth rental experience. Dan is praised for his friendly assistance in quickly resolving a reservation issue, while Rebecca and Preston are recognized for their professionalism and efficiency during the rental process. However, some reviews caution potential customers about unexpected charges for excessive cleaning after returning a vehicle. It is advised to confirm the inspection of the car to avoid any surprise fees. Additionally, customers appreciate the dedication of the staff, especially in urgent situations, such as when two agents helped secure a vehicle for a traveler who almost missed their flight. Overall, Avis Car Rental Alcoa combines a good reputation with dedicated staff to create a generally positive car rental experience, while also keeping in mind the importance of clear communication regarding charges.
Most Recent Reviews
July 2024
thankful that these people were able to help switch our vehicle. we rented one in texas and it has been horrible.
July 2024
Dan made my trip!!! I accidentally cancelled my reservation when trying to modify it and he fixed it without any hassle. Dan was so friendly and helpful; really wish there were more customer service oriented people like him around! 5 STARS ⭐️ ⭐️⭐️⭐️⭐️
July 2024
Beware of the fuel fraud at this location! Fully fueled the car before arriving, also made a photo of the dashboard with F meter - still they charged me for the fuel service, saying that 1.5 gallon was lacking.
I've already created a ticket for the support. If needed - will dispute the charge via the bank.
More Comments(176)
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