Batteries Plus in Alcoa, TN offers a wide range of batteries, light bulbs, and smart home products such as smart light bulbs, plugs, and cameras. The store provides cell phone repair services, including screen replacements and battery swaps for all major brands, with quick turnaround times—often about an hour. Customers can also get free car battery replacements on most vehicles and services like key fob programming and auto key cutting. It is a good place for businesses to set up accounts for volume pricing and local delivery. The staff at Batteries Plus are known for their friendly, knowledgeable, and honest service. Customers have praised the team for going above and beyond, staying late, and providing personalized assistance. For example, one customer appreciated a staff member who called Samsung, ordered batteries, and managed to revive a dead laptop with updates. Others have highlighted prompt and reliable service, including immediate order pickups and battery recycling. Customers also appreciate the affordability and quick service for phone repairs, especially screen replacements for popular devices like Samsung Galaxy phones. The owners and staff are described as helpful, polite, and passionate about their work. Overall, Batteries Plus in Alcoa is recognized for excellent customer service, a wide selection of products, and a commitment to satisfying customer needs.
