“I searched what I needed online ahead of time so I had the aisle info but as my product was on a back wall it wasn't as clear to find due to the aisle labels.”
“Customer service at its best!
I did not make it 1 min in that store before Tommy greeted me and asked if I needed anything, and then radioed a person to meet me at the products location so they could retrieve it for me!
Wow!! Thank you!! There were customer service staff every where!!
Will be coming back.”
“Excellent service from a stocker who understood what I needed, took me across the store to the exact item I needed. I didn't know the solution, she figured it out, and SHE solved the problem.
I drive past Home Depot and come to Lowe's because of associates like her.”
“Place is usually not super crowded and that's why it's my absolute favorite... Lol. This location, the Sevierville location, and Maryville location are all about 15-25 min from my house but I always choose this one because it's way less stressful to me than going across the street where it's always busy at lowes (also H Dizzy 4 ever 🤘)”
“We went to Lowers to shop for some shelves which would have to be cut to a specific size. An employee named Rex immediately asked if he could help, took us to exactly what we needed and expertly cut the pieces to our exact measurements. Rex could not have been more courteous and professional with my wife and I. He is truly a great ambassador for the Lowes brand and should be commended for his exceptional work and attitude towards Lowe's customers!”
“So my zero turn mower decided to throw a drive belt today. I called my local cub cadet dealer today to check on a belt. $50 + tax they wanted. I decided to check TSC near me via phone call. They didn't have a cub cadet belt in stock but had one the proper size, and it was only $20. By the time I got there they had it pulled waiting on me. Great job TSC ? ?”
“There is a gentleman (James I believe was his name) on 3rd shift stocking the shelves that went out of his way to make sure I had everything on my list. He was so helpful!!”