Rick McGill's Toyota Service is a locally owned dealership located near McGhee Tyson Airport and downtown Knoxville. The business prides itself on customer satisfaction, which is noted as their top priority. Customers have experienced a high level of professional and personalized service, with staff members being described as kind and accommodating. One reviewer mentioned the exceptional service provided by a salesperson, who was patient and thorough in explaining vehicle features. Another customer praised the experience of trading in their vehicle and highlighted the knowledgeable assistance they received throughout the process. Several reviews recommend specific salespeople for their outstanding service, emphasizing the smooth and enjoyable shopping experience. Overall, Rick McGill's Toyota Service is recognized for its attentive staff and commitment to helping customers find the right vehicle and providing excellent after-sales support.
We were in pigeon forge on vacation when our car broke down. Rick McGill Toyota treated us very kindly and got our car back on the road speedily. We are grateful to them for their help getting us back home.
August 2024
Wow! Toyota service and quality is on a whole new level. They give you a video of your inspection showing you what they looked at and why they are making any recommendations. Never had an experience like this!
August 2024
If your getting a car worked on looked at or inspected ......drop it of....... it will take a while
