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“Kimberly was AWESOME!!!! We are from out of town and this was the best experience! She was so nice and helped so much!!!!!! She asked what we liked and instantly gave us options with in what we wanted and didnt just try to get us to buy the most expensive! KIMBERLY NEEDS A RAISE AND A MICHAEL KORS BAG BUCKLE MANAGEMENT!!!!!!”
“I stopped by the Germantown Rd location and Katelyn was helpful and so nice. I didn't have much time as I struggled with time moving closer toward a scheduled appointment I had at my home with a contractor. Katelyn ask me my size and found everything I needed. I was in and out with in 39 minutes. Thanks Katelyn Lockhart.”
“Kade is always super helpful. The store is always clean. I left him my number to keep an eye out for a specific shoe and as soon as he found it, he let me know. THANK YOU!”
“Antonio was great. The computer system was down 6-12-25 at time of purchase. I was supposed to receive a phone call when the system came back up. I went back on 6-13-25 and completed my purchase. Waiting on delivery.”
“AWESOME! I was instantly greeted with a smile and polite tone. Wedrick listened to me explain the vision and proceeded to assist me in making the vision a reality. I will definitely be going back soon for his assistance. Thanks for the great customer service and laughter.”
“Large very clean and well lit. Very large selection of men's and women's shoes all prices. Staff very nice and helpful. Prices and sales are very affordable. Would recommend you visit. These are the best shoes I have ever worn.”
“So happy I stopped in to browse! Nice selection of shoes and reasonably priced. Store is clean and organized. The man at the register was very nice and helpful.”
“Had to return some items. I ordered from the Van store online was a great experience. Had no problems, the staff was amazing.Would definitely recommend shopping there”
9:30AM - 9:30PM
7940 Giacosa Pl, Memphis
Shoe Stores
“Went inside and it was so well organized and clean! I had just visited Ross and there is no comparison as far as cleanliness and organization of the items. I will be shopping again soon. The store manager Rod seems like he’s running it well. The only downside was there was only 1 cashier and about 5 people in front of me. It took a few minutes before I heard the line cashier call for another cashier but I could’ve easily missed hearing it.”
“Please go here! I was out of town and forgot the shoes I bought for an event, so in an attempt to buy a new pair, I stumbled upon Aldo, where a gorgeous employee, I believe her name was Joy, helped me quickly find a replacement. ? If you’re seeing this, thank you, Joy!”
“I visited here today. The vibes were lit. The staff were friendly and knowledgeable, making every visit a pleasure. For exclusive designs and exceptional service, this JD Sports location is unmatched.”
“Great place to shop. Loved the friendliness of the employees. Found everything I needed at a GREAT proce. They sell everything from guns to grills to workout clothes! This place has everything. It's like a Wal-Mart for men. Will definitely
be back for all of my sports and outdoor needs.”
“Amazingggg customer service. There were two young ladies working yesterday and both were extremely helpful and sweet. They were so nice everything they up sold I couldn't help but buy lol. Went in for crocs and left with croc, socks, and a tee shirt.”
“Very helpful and kind staff! Clarissa and Jaycee were kind, patient, and helpful. I needed static shoes and they worked with me and my difficult two different-sized feet until we found the perfect pair. I thought the gift card had been credited for a return elsewhere, but it hadn't. They held my shoes for a week until my gift card was full again. So sweet and patient. They are great employees! I thank them so much! So far, I haven't zapped the office phone. Here's hoping!”
“First time I’ve had a bad experience with Macy’s. Have been a loyal customer since I was 10 and my mother took me to your NYC Macy’s - her second home. As a young adult I shopped your store in Manhasset and Roosevelt Field, NY. I’ve lived in Memphis for 20+ years and was thrilled your store opened in Wolfchase. Because of COVID-19, I now shop online. My first awful experience with Macy’s. In November 2020 I purchased a Bella Waffle Maker offering a $12 rebate - upon receipt, I printed the rebate form, enclosed the receipt and mailed it. It was received by you but I was denied the $12 rebate because it wasn’t received by you on time even though I was also given a tracking number - 947795134 - I tried tracing it but there was no tracking information available. I’ve tried contacting customer service online, email and phone to no avail. I’ve never received the $12 rebate even though I sent the filled out rebate form with the original receipt. I’m very disappointed in your customer service and Macy’s - a store I’ve trusted and used for decades. Please have someone contact me. Thank you, Gigi Ballester Memphis, TN 38133 [email protected]”
“Absolutely Love this Store. The staff is warm and welcoming. I Love there complements as well as insight on helping you put merchandise together. I enjoyed my shopping experience! They made my day. It was worth the extra mile..”
“The service on today was more than helpful it was MAGNIFICENT!!! I'm assuming that Ms Julie was the manager and she was SUPER FRIENDLY ?????? and the staff were Awesome as well. They went above and beyond. Definitely will be back. Phenomenal job Everyone ??????”
10AM - 8PM
8055 Giacosa Pl Suite 101, Memphis
Shoe Stores
“Was hesitant because I know these shoes are a bit more pricey, but let me say it is so worth it. I had the best experience today! Braleigh and Dewayne were so kind and helpful, and I left with exactly what I needed.”
“I wasn't looking for anything..but I saw these hot pink pumas..got the pants to match..no shirt..at least not my size..the gentleman that helped me was kind..the guy that checked me out was as well..4 stars because the store was a mess”
“I had an amazing time at Rack Room. When I first came in, they greeted me and made me felt welcomed. I will definitely come back to this store for shoes in the future.”
“One of the few footlocker we've been onto that the staff is very friendly. Most other footlocker stores they act like they could care less if your in there.”
“No trouble. Had a different credit so I could only exchange or get a credit. They did not offer me my cash back. I didn't think to ask. So I found other merchandise of equal value.”
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“S.Y. Wilson Co 5⭐s David and the Team/Family is like finding a hidden gem or like that cool fishing spotand you don't want to really tell nobody.. lol! But they are awesome and down to earth. I was a customer that visited the store a year and a half ago and he remembered me. That's real in my book. As soon you walk in that historical building you see and feel the good vibes.”