Hardware Stores in Bon Aqua, TN

“Let me start off by saying that I have a ton of respect for how they run their business. There was a minor accident while I was taking delivery of some lumber today, but Watson has been quick to resolve the issue. I ended up not accepting delivery for about half my order due to the accident, and they had replacement materials to me within just a couple of hours. The delivery driver was awesome to work with and went out of his was to help resolve the situation. People and companies should be judged by how they handle situations when things go wrong, not if unforeseen circumstances happen. Watson Metals showed their true customer service today and now have a customer for life. I look forward to working with them in the future on some larger orders coming up. Their sales reps were quick, professional, and easy to work with. Pricing was fair, and although we had a minor mishap, the driver today handled everything like a pro, and was relaxed and easy to resolve the situation with.”

“Great local store, had been to another local store, and the big box one in Dickson looking for one common bolt. Walked into Axe, had it within 5 minutes, spent an hour, waiting for two employees looking for it, in the blue box,, just go to Ace.”

“I've rented several different tools from these ppl. They have always made everything right! Super ppl. Rented a ogger today, didnt realize that the bit was wore out past the hole. It says if this bit is past the hole it's time to replace the bit. Kinda sad that I must delay the post, due to having my help here today, but cant drill holes with a bad bit. I'm certain that they will have a sharper bit.”