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8:30AM - 5PM
1736 Carothers Pkwy Ste 100, Brentwood
Banks
8AM - 4:30PM
5110 Maryland Way #100, Brentwood
Banks
“My wife and I have been members of this credit union for over 25 years. We have received consistently excellent customer service from friendly, attentive folks. Highly recommended!!!”
8:30AM - 5PM
5120 Maryland Way, Brentwood
Banks
“This world would be happier place if ALL banks could operate like CAPSTAR! Thx so much for opening a branch in Murfreesboro even though Ive had an account for 10 years in Brentwood and only had to visit yall in person twice ?”
“Great customer service! They do what banks are suppose to do. Listen to their clients needs, and give you all options to invest your money. Whether it's simple transactions or complicated one's, you come out knowing your money is in the best hands in banking.”
“(Translated by Google) The best us bank that I have found in all of Nashville and its surroundings 100% recommended the best service.(Original)El mejor us bank que he encontrado en todo Nashville y sus alrededores 100% recomendado el mejor servicio.”
8:30AM - 5PM
134 Pewitt Dr, Brentwood
Banks
“Friendly staff who really seem to like their jobs and appreciate their customers. I have never had a bad experience here in all the years I have visited this location. Highly recommend.”
“I wanted to take a moment to recognize Hanan at Fifth Third Bank for her exceptional customer service. As a Lead Customer Service Representative, she went above and beyond to assist me with my banking needs.
Her professionalism, patience, and attention to detail truly embody the Fifth Third motto, “Working hard to make banking a Fifth Third better®.”
Thanks to her support, I was able to resolve my concerns effortlessly, which has helped me focus on bringing holiday cheer this season. Way to go,
Hanan—your dedication makes a real difference!”
“Love the folks at the Mill Creek Branch: Rhonda, Brandon and Mason. They are quick to greet you and make you feel welcome. They are very knowledgeable and provide great service.”
“Thank you for your recent help recovering from my lost $ on credit card by a freud of other state theft. Two cases this time and before $500 also correctly repaid. Your card freud protection system is working great and you never have charged hidden fee things yet during my business and personal banking work with you over 20 years, although your loan policy is stricter than small loan banks.”
“The banking products here leave a lot to be desired and improved upon- they are a large bank that is in no way competitive in terms of savings rate or value but for this specific location the staff are friendly and show they appreciate you. I would not recommend this as a bank but if you do have an account with them, would recommend this branches staff and service.”
“GREAT CUSTOMER SERVICE! Jeremy was SO helpful in getting my account closed! I live in Fairview and since there is not a local regions I decided it made more sense to switch. He was so helpful in helping me close it during covid and helping me combat some automatic withdrawals that caused overdrafts. Thank you!”
“Excellent service with a HELOC on my home mortgage. The Synovus HELOC is the best on the market. Application process was very simple and efficient. Jamie Jackson called to follow-up and I will trust him with future banking needs. Highly Recommend!”
“Friendly workers at this branch, always been helpful & happy. The tech-related concerns mentioned in older reviews have been addressed - the app, i know for sure, works very well. Much easier than with the other banks I deal with.. Been with Pinnacle about 5 years now & they've improved a ton in that time.”
“Just wanted to say thank you again to Erica at the Brentwood, Tn Branch! Helped me figure out what my problem was and then took care of it in short order!!! This is far and away the highest level of Customer Service I've seen in a very long time. Y'all have a great and extremely valuable employee in her! Thank you Erica!”
8:30AM - 6PM
202 Franklin Rd, Brentwood
Banks
“I don’t know who the lady’s name was that help me today November 22nd at the front counter but she was very helpful on me getting access to my money because I didn’t have my debit card yet. Thank you so much for helping me.”
“I just wanted to give a shout out to Brad Tabor, mgr Brentwood Branch….My wife and I met him while Mgr at our Franklin Branch a few years ago. He has assisted us on several occasions and it’s always been most pleasant! Brad is so very sharp, knowledgeable and experienced in the banking world. But he is also so very pleasant and helpful to deal with. He goes out of his way to assist! It’s such a pleasure to have someone like him to handle your banking needs and be confident you’re in good hands! We appreciate him and his staff very much!Thanks!John and Patsy’s Wilson”
8:30AM - 12PM 1 - 5PM
5020 Harpeth Dr, Brentwood
Banks
“I absolutely love the way all of the people who work at First Farmers are so attentive to their customers. They make you feel right at home. I could not imagine banking anywhere else.”
“The lady at the drive thru, instructed me to come in because change couldn’t go through the transport tube, I figured as much, I come inside and she was extremely polite and thanked me for banking for 5 years. She definitely made me feel valued and worth walking in. I wish banking was always like this (also I am apart of the younger generation) technology isn’t always the best method. Human to human interaction is where it should be❤️
Thank you for helping!”
9AM - 6PM
1725 Mallory Ln, Brentwood
Banks
“Gregory was amazing! We were SO stressed out about the fraudulent charges on my card but Greg took care of everything in one sitting. He was professional and personable. Talked to us as if we were both old friends and important customers, truly an amazing guy!”
8:30AM - 5PM
5217 Maryland Way, Brentwood
Banks
“Went here to cash a refund check from school. I will say this, The bank has extensive security measures against check fraud. As a business owner myself, protecting my money is something I can appreciate. Spent about an hour there getting all the phone calls and proper authorizations pushed through. Pam was very respectful to me and my time and helped me navigate through each frustration to be able to finish my transaction. I do not personally bank here, but if you need a secure bank for high volume investment, this would be a great consideration”
“Three ATMs help with you rarely having to wait. Last time I was there, I saw a sign that drove through was replaced by an ATM like device; I but use it, so I cannot evaluate how good it is.The bank is well localized and very easy to see from the road. It also has a large parking lot, if you want to walk into the building to talk to a person”
“My bank person was Madison and she went well beyond for me has a new customer. She made me feel like I was number one when setting up my account. Time had past by and I had an issue with my account and app was locked due to changing phone numbers and phone. I tried for weeks to get it fixed at a branch and online, and it seemed like no one really cared to fix my issue. Madison was no longer at the branch and she transferred to the branch in Franklin to become the bank manager. I called her branch and she had me up an running in a few hours. I know that bank has 100’s of customer but she put me first and I felt like an MVP. Thank you Madison for a great customer experience.”
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“I had a specific goal to achieve as far as an equity line of credit. I had dealt with at least 12 lenders of all types to see who could help me best. Everyone had their own way of assisting me according to their best outcome but not mine. They all agreed on one thing I was wasting my time in the current financial situation and that nobody would be able to help me. I then came in contact with Theresa with United Community Bank she scheduled an appointment to look at my situation and we soon got together. I explained my needs and goals as she listened actually understood to see if there was an avenue with her bank to achieve my goal. After more than a few conversations we finally agreed there was a way for them to assist me I obtained all the information she required and answered all the concerns she had she answered mine as well. She then submitted everything to get the approval. A few days later she contacted me with the news I was hoping for she confirmed the account and set a closing appointment. Everything went fast, smooth and easy not only that but they bettered the rate offered by the competition by 2 to 3 points. I highly recommend considering Theresa and United Community Bank for any banking situation you may have. This was the best banking experiences I have had in many years.”