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8AM - 4:30PM
444 James Robertson Pkwy #100, Nashville
Banks
“Food and service was very good. Really liked the oysters Rockefeller. While the Jazz band was good, it was just a little loud for conversation. Overall very good experience. Would go back.”
“Just when I had lost faith in customer service I walked into Resound on 21st and had an angel help me! Trevyr went above and beyond to help me….. a question that I have been trying to get an answer for almost a month and she made calls and researched like I was her top priority. Thank you Trevyr! You are just what I needed today! Bless you!”
“It was such a pleasure to work with the representative from Nashville Post office credit Union she was highly intelligent and knew exactly what I needed I am well pleased what a great experience it was simple and easy she made everything so I would not have to do anything hard on my part I appreciate you Nashville Post office credit Union thanks for being there you made it a wonderful experience through purchasing my vehicle Carolyn”
“Started kids account for both my kids after having an account there. Sue was incredible with them both and myself. Feels great to be teaching the kids about money and having a place to take them that they enjoy. Please get a change machine for families with smaller kids. Happy to be switching all my accounts to ascend”
9AM - 5PM
4661 Nolensville Rd, Nashville
Banks
“When I came to this location because I was worried about a deposit that didn’t arrive on time, an employee named Yadira was very helpful and knowledgeable. I’ll be coming back if I have anymore questions or concerns.”
“I recently opened a new business account at Bank of Tennessee and could not be happier. Customer service has been great and getting the account setup was a breeze. Ja’Kira was very helpful in answering all of my questions and getting me signed up the same day! I would highly recommend banking at Bank of Tennessee.”
8:30AM - 4:15PM
2711 Old Lebanon Pike, Nashville
Banks
“MPD Community Credit Helped me get an auto loan for my dream car, the entire staff was helpful and walked me through every step of the process from opening an account to purchasing the car and insurance. Claudia helped me very much with my Auto loan.”
8:30AM - 4PM
10 Lea Ave #100, Nashville
Banks
“I have had the best experience with Fourth Capital Bank. I knew I would when I met the owner at an event and he was so kind. I could tell that he truly had a passion for small business owners. The very next day, I opened an account there. I received an entire tour of the bank that day, meeting staff from other locations as well. I have visited other branch locations and feel the same warmth. It was the best decision I made for my company this year. I love calling and talking directly to a person. I love the support I receive when I have a question. They have mastered the art of relationship banking that I didn’t think existed.”
10AM - 5PM
3957A Nolensville Pk, Nashville
Banks
“My gratitude goes to Juan Rodriguez, who was extremely kind, supportive, and professional in helping me resolve my issue. The entire team was also very professional. Thank you, Juan.”
9AM - 4PM
837 Murfreesboro Pike, Nashville
Banks
“I had an excellent experience at the bank today. Amal was very professional, polite, and helpful. She explained everything clearly and assisted me in completing my request smoothly and quickly. Thank you for the great service.”
“I cannot say enough wonderful things about Olivia Branham at Ascend Federal Credit Union!
My first interaction with Olivia was on a Saturday afternoon shortly before the branch closed. Despite it being the end of the day, she was incredibly warm, welcoming, and patient. She took the time to answer my questions, explain my financing options, and make sure I felt informed and comfortable throughout the conversation. What stood out most was her genuine focus on building relationships rather than simply completing a transaction. It was clear that she truly wanted to earn my business and help me find the best solution for my needs.
Fast forward to today, when I returned to apply for an auto loan and open a new account, Olivia exceeded my expectations once again. She made the entire process seamless and stress-free while providing exceptional customer service every step of the way. More importantly, she made me feel like I was already part of the Ascend family.
In a world where personalized customer service can be hard to find, Olivia is a shining example of what it means to put members first. Her professionalism, attentiveness, and genuine care left a lasting impression on me.
If you're looking for a financial institution that values relationships and outstanding service, I highly recommend Ascend Federal Credit Union—and be sure to ask for Olivia Branham! You won't be disappointed.
I have a feeling Olivia is going to be absolutely thrilled when she reads that one. 💛👏🏽”
“I can't thank Jake Politte enough for his exceptional service. He went above and beyond to ensure every aspect of my loan process was smooth and stress-free. His attention to detail and dedication exceeded my expectations. I'm grateful for his expertise. His knowledge and willingness to go the extra mile along with his prompt communication made for a stress free experience.”
“Fernanda Alvarado offers Great serviceI haven't had a negative experience with her and she gets things taken care of fast. She would be what you consider a true Leader and should be promoted to branch manager.”
“This branch of US Bank is the only one I go to in Nashville. It’s a convenient location and the counter staff is always efficient and friendly. In particular, Assistant VP/Branch Manager Martin Valles consistently goes above and beyond to assist on both my professional and business accounts. He has even reached out to National to expedite the handling of a high level issue. His professionalism is unparalleled. Highly recommend!”
8:30AM - 4PM
7651 US-70S, Nashville
Banks
“Two years ago we decided to move from BoA to Pinnacle Financial Partners. We wanted a local bank that gave us premium customer service and fewer fees. We did some research on some local FB groups and we got great feedback about Pinnacle. And we are SO glad we made the switch. While BoA has tons of ATMs, you can also get similar ATM access with Pinnacle...and no fees. The customer service here has also been stellar. The team responds super quick and always with amazing attitudes. Maybe this bank isn't as "shinny" as the big international banks, but we feel right at home here due to the great personal attention and flexibility we've experienced. Thank you to the Pinnacle Financial team for making this happen!!”
8:30AM - 5PM
511 Union St, Nashville
Banks
“Patrick.....you are awesome.
You patiently answered our questions...and responded to calls/texts in a timely fashion.
You made the whole process flow smoothly.
5 stars are not sufficient.
We appreciate you so much!”
8AM - 4:30PM
1917 Heiman St #2409, Nashville
Banks
“I would have given you a 5 star, but I didn't because I can't pay my mortgage online, I have to drive almost an hour away to the bank to pay it, don't really trust the USPS to get it there on time.”
“I have been banking with Wilson bank since I was 16 and since I have lived in hermitage for almost 2 years this particular building as been so great to me. Lucas and Jursey are amazing, I walk in and they know me by name and it makes me feel so welcomed and I always love coming in and seeing them.”
“There were two staff members who helped me today with my banking, and they were wonderful! I wish I had gotten and remembered their names. This branch is truly great both staff were informative, respectful, and never pushy or judgmental about my financial preferences. thank you.”
“Knowledgeable people who are great to work with, and easy to get a hold of when you need help. Customer service is really unlike any other bank I’ve experienced.”
7:30AM - 4:30PM
1214 Church St #100, Nashville
Banks
“I enjoy banking with them. The downtown location has great customers and they always make me feel welcomed. If I have a issue they always take care of it. I call those ladies the dynamic duo.”
“People keep giving thanks to all the first responders in this COVID-19 pandemic, but I want to shout out Sean White from Capstar Bank. After being left out of access to help through Wells Fargo, I called every bank in town. Mind you, I am a small business owner and need help for my company and employees and myself. Sean was the first to get back to me. He was such a relief of confidence and capability. Some how, in the midst of being swamped with his workload he was able to add helping me to the list. I am unsure yet if I will even get the PPP Loan, but I feel so lucky to have had him in my corner and help advocate for us little people. No doubt bankers are on the front lines as well. This loan will mean the survival of my company and livelihood of several local Nashvillians, and without Sean White at Capstar Bank, I wouldn't even have a chance. I am so greatful for the hope for me and my team. Thank you Capstar for having people like Sean White. I look forward to calling Capstar my new bank. Good riddens Wells Fargo!”
9AM - 4:30PM
1820 West End Ave, Nashville
Banks
“I don't know much, but I do know that three of the most helpful people I've ever worked with at a financial institution work here - Matthew in particular, CJ, and Cory were awesome, accommodating, and kind. Thank you for your help!”
9AM - 4PM
2106 Crestmoor Rd, Nashville
Banks
“Very impressed! Briana Richardson was incredibly professional and great to work with! I arrived with my sister close to closing time and yet Briana worked patiently with us to make sure everything was perfect! Rates were as advertised! The banking technology was also impressive! No issues setting up my account on the bank app! Thank you!!”
8:30AM - 4PM
7114 Hwy 70 S #105, Nashville
Banks
“I had an outstanding experience with the Bellevue branch of Simmons Bank. From the moment I walked in, the staff was welcoming, professional, and genuinely helpful. It’s rare to find a bank where people take the time to answer questions thoroughly and make you feel valued as a customer.
The team went above and beyond to make the process smooth and stress-free, and you can tell they truly care about customer service. Everyone I interacted with was knowledgeable, patient, and respectful.
If you’re looking for a bank with great people and excellent service, I highly recommend the Bellevue Simmons Bank branch.”
“I stopped by Pinnacle to update some information and a wonderful representative named Amy helped me get everything completed. She was helpful, patient, and efficient. I have had great experiences with everyone at Pinnacle. In my experience, their customer service is awesome whether it’s in-person or over the phone. Amy is another glowing example!”
8:30AM - 4:30PM
8160 Sawyer Brown Rd, Nashville
Banks
“All the staff at this branch is always so welcoming and kind. Kellie Hurst was extremely helpful today helping me with a glitch I was having trying to pay a bill. Kellie provides 5 star customer service. I'm proud to say I've banked with First Tennessee since 2002 and still love them. I highly recommend this branch!”
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“This is the first time we have used Southeast Financial Credit Union. We acquired a simple interest loan for a vehicle purchase.
We have had a great experience so far. Melissa Tiller, the branch manager at the Nashville branch on James Robertson Pkwy, was very helpful! I would definitely recommend using them/her.”