Publix Pharmacy at Concord Village offers a positive experience for customers seeking prescription services and over-the-counter medications. Many reviews highlight the knowledgeable and compassionate staff who provide patient counseling, immunizations, and health screenings. One customer shared their satisfaction after transferring prescriptions from a competitor, noting the helpfulness of the staff in securing a challenging medication at a better price. The pharmacy is praised for its efficient service, with short wait times and a friendly atmosphere. However, there was mention of a less pleasant encounter with one staff member, leading to mixed feelings about customer service. Overall, most customers appreciate the pharmacy's responsiveness and support, especially compared to other local pharmacies. The availability of the Publix Pharmacy app for refills adds convenience to the experience. Located in Brentwood, TN, Publix Pharmacy at Concord Village aims to meet the community's health needs with a caring approach.
The pharmacy has seemed to improve since the previous manager left. I hope he wasn't promoted, because he was smug and aloof, and that's putting it kindly. If he wasn't talking down to someone, it's because he wasn't there.
June 2025
Great pharmacy - only complaint is they don’t confirm the scripts with you. They filled an old one on my account, instead of a new one, leaving me 30 pills short for the month. Unfortunately, the medication type makes it difficult to fix until next month.
February 2024
This pharmacy's legit. They're fast and accurate. Customer service is great, too!
