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“All of the staff were so helpful and friendly! Tori allowed us to borrow her own personal tools to remove our battery from our car and even helped with the process. So thankful for her and her kindness!”
“When needing a tool or some random home item, ALWAYS check harbor freight first! Quality tools at a fraction of the cost. Customer service is second to none as well, especially the Bristol, Va. Location! They go out of their way to make sure you're took care of :)”
“Unbelievable customer service. I am a small business owner and frequent this Ace several times on a weekly basis. Always greeted kindly and asked if I need any assistance. And when I do, above and beyond is an understatement. RJK Hess LLC”
“Very nice people working there store was clean and had what i needed i just hate everystore had too raise their prices but Lowes is the store too go get your paint for craft's love it.”
“Amazing employees so willing to assist. It is always nice to see people willing to go above and beyond to assist a customer. I have to say Bristol TN Lowes stands highest above all the Lowes we have done business with! To name a few of those people that have stood out and helped me through the largest and craziest renovation of my life. Ms. Faith, she aways greets you with a smile and goes to the end of the earth to help you no matter how tedious or time consuming the order may be!! Her customer service is amazing!!! If every department store could have a Ms. Faith!! Zak, no matter what department… he will help you find it or get you the answer you may be looking for!! Zak likes to spend our money by suggesting products! Gets us every time!! Richard and Ray always willing to help you in plumbing and Nikki rocking it out in Appliances!!! Thanks Bristol Lowes!!”
“I was in the store yesterday and bought several doors for my home. Jacob, I didn't catch his last name, was very helpful and made my shopping experience a very pleasant one. Great customer service!”
“The best prices and the biggest selection around. By far my favorite store! Their brand candy is really good, they give you popcorn, always have a good supply of guns and ammo, automotive section has some of the best prices around, and the employees are always nice. The only "negative" if you'd even call it a negative, is if you get their brand blue jeans I'd try them on first, I have to get 2 sizes bigger than what I wear in wranglers, but for $10 you absolutely don't get a better deal than that and I own probably 5 pair, it's nice to have blue jeans that I don't feel bad for getting dirty or ripping. Of course that's not even mentioning the actual farm part of the store, they have absolutely everything you could think of. It's basically a bigger tractor supply with better stuff for about half the price. I'm so glad they put one in Norton, I was going to the one in Bluefield and Bristol so it's great to have one just 10 minutes away!”
“Absolutely the best store and the manager is phenomenal he is always very helpful . Sheila checked me out and she always has a smile and is great with customer service.”
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“Great place to find things that other Harware placed don't have . Very knowledgeable & always friendly. You could even find a slede for snow covered hills . Thank you small business”