1-800-PACK-RAT is a portable storage and moving company serving the Chattanooga, TN area. It offers flexible options including on-site storage, warehouse storage, local moving, and long-distance moving, allowing customers to choose what suits their needs. Customers find the process easy and convenient, praising the company for its quick pick-up and delivery services. The staff, including drivers and assistants, are often described as friendly, professional, and helpful, with some reviews highlighting their punctuality and clear communication. Many customers appreciate the ease of packing and storing belongings, especially during transitions like home purchases. While most experiences are positive, a few reviewers note minor issues, such as a container with water after delivery, which was promptly exchanged, and scheduling delays due to warehouse logistics. Despite these glitches, customers report that the company is responsive and offers discounts or adjustments to resolve problems. Overall, 1-800-PACK-RAT is highly recommended for its straightforward process, reliable service, and courteous staff, making moving and storage simpler for customers.
Easy multi-state move. First delivery was not where we requested to be dropped off. Customer service was great sending out another truck to relocate to the correct area with minimal headache. Beaufort was great at final pick up. Super quick and professional 👌
July 2026
Very good company. They work quickly and have a great team.
July 2026
We moved to another state and all went great, 4 stars because if you need to call them for any reason besides placing an order you will be waiting on the phone for an hour minimum. Juwan was our delivery driver on our end destination and was excellent, called to tell us he was on his way and picked up and was very polite.
