Classic Collision, established in 1983 in Chattanooga, TN, has built a reputation for providing quality auto body repair services with integrity and honesty. With over 40 years of experience, the business employs skilled talent and uses high-quality materials to ensure the best results. Certified as I-CAR Gold and holding several OE certifications, including Volkswagen, Classic Collision is recognized for comprehensive collision repair and customer satisfaction. Customers praise the friendly and helpful staff, highlighting the ease of the repair process and good communication. Many appreciate the updates provided throughout the repair, making the experience less stressful. The team is known for being nice, caring, and attentive, with staff members at the front desk often engaging in pleasant conversations. The quality of work is highly valued, with repairs such as roof repainting and windshield replacement receiving positive reviews. The overall experience is often described as excellent, with many customers expressing a willingness to return if needed. However, some reviews mention issues with communication, particularly during longer repair times, and a need for improvement in keeping customers informed. Despite this, the commitment to doing things by the book and the high standards of service remain core to Classic Collision’s reputation as a trusted auto body repair shop.
Great experience!!!! They were all so nice and made the process easy! Also I enjoyed getting updates on my car and a week later I had my car back!
August 2024
Classic Collision did an excellent job with my wife's car repair. We had the roof repainted and the windshield replaced and everything looks great! Kevin was great and communicative throughout the whole process. Highly recommend their services!
February 2024
Friendly service, car looks amazing! Fast and kept in contact with the progress of my cars repairs