Advance Auto Parts at 7621 E Brainerd Rd in Chattanooga offers automotive aftermarket products, including leading brands like FRAM, Carquest, and DieHard batteries. The store provides many free services, such as battery testing and installation, wiper installation, engine code scanning, and battery recycling. Customers report receiving amazing and kind help from the staff. Employees are noted for being personally helpful in emergencies, ensuring people get home safe. They assist customers who are not car experts, helping them find the correct parts like batteries and windshield wipers simply by knowing the car model and year. Staff members are described as sweet and provide the best customer service, often installing purchased items like batteries and wipers for free and taking time to explain things, such as checking oil levels. They are able to resolve problems, like cooling system issues, quickly with their assistance. The store's helpful and efficient service encourages customers to return for future needs.
Advanced Auto Parts on East Brainerd Rd. has become my home store! Brad was very helpful in checking and replacing my battery. Friendly, knowledgeable and great service - hard to beat!
August 2026
Trent Collins nice young man helped me with my oil and battery. Gave me a good diagnostic too!
August 2026
Trent is a boss. In and out in 5 minutes for a new battery and replacement. Knowledgeable and great customer service. Get this man a raise and into a leadership position!
