Firestone Complete Auto Care in Chattanooga is a reliable one-stop shop for vehicle needs, from standard maintenance and tires to repairs. Reviews consistently highlight knowledgeable, helpful, and courteous service, with specific praise for the attentive and friendly manager who listens carefully to customer concerns and explains issues clearly. The team is noted for being efficient and professional, often completing work quickly, even for unexpected breakdowns, and helping customers navigate complexities like warranty claims. Many customers report positive outcomes, with vehicles serviced well and running smoothly afterward. However, some note that service can be slow at times, with even scheduled appointments potentially taking several hours, especially on busy days like Fridays or weekends. Despite occasional waits, the quality of work and the exceptional customer care lead to strong recommendations. The business is described as a great place for reliable and affordable auto care, where the expert team works to get customers back on the road.
