REI is a popular outdoor store known for its quality gear and clothing. The store offers a wide selection of outdoor gear, casual clothes, and REI’s own award-winning products. Many customers appreciate the friendly and helpful staff, as well as the store’s clean and organized environment. REI stands behind its products with a 100% satisfaction guarantee and even offers refunds if customers are not satisfied, as shown by a recent example where a full refund was given for a used backpack. The store caters to outdoor enthusiasts of all levels, from beginners to experienced adventurers, and encourages outdoor play and appreciation for nature. It also stocks plus-size clothing, making it accessible to more customers. Customers enjoy the cash back credits and find that REI supplies often start their best adventures. Unlike stores focused on hunting, REI emphasizes enjoying and respecting the outdoors, making it a favorite destination for outdoor gear and apparel.