Truist is a top notch banking business. The people at Truist are a pleasure to work with, whether for a deposit, withdrawal, or to resolve an issue. Staff are professional, quick, and courteous. The personal service is amazing. The business has temporarily adjusted services at local branches to help maintain health and safety. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.
My review is for Scott Benda specifically...he spent over an hour (past closing time) to resolve a discrepancy with my old suntrust account... There was no personal benefit for him, but he jumped through the many, many hoops required to fix my problem🙏🙏
July 2026
Just called because my mobile banking had issues with the correct amount. Valdo helped me he was fast and there was no wait.
June 2026
The people that are there at east ridge tn branch are very professional and will go the extra mile to help.you in any way. I have had couple of issues and they were handled right then. Couldn't be happier with the branch that I use. From the inside people to the teller windows who help with drive thru.
