Cellular Sales at 4414 Highway 58 is a friendly and helpful Verizon store that offers a positive in-person experience. Customers appreciate the knowledgeable sales consultants who assist with upgrading phones such as Apple iPhones, Samsung Galaxy, and Motorola edge+. The staff also helps with setting up devices, fixing issues, and explaining plans, making the process easy and stress-free. Several reviews highlight specific team members, including Katie Henry, who is praised for her friendliness, honesty, and willingness to go above and beyond to resolve problems. Customers also mention Hunter Cox and CT, noting their politeness, patience, and helpful attitude. The store provides a wide range of wireless accessories, exclusive Verizon services, and current promotions. Overall, the store is known for its excellent customer service, making it a trusted place for purchasing new devices and getting support. Visitors are encouraged to call ahead for appointments or stop by to experience the friendly, knowledgeable staff and quality service.
I was concerned when I learned that cellular services now manages some Verizon stores. I didn't need to be as Luke provided outstanding service. (Far better than I was receiving.) He is not only extremely knowledgeable and professional but also very patient as I upgraded my phone. Would give him more than 5 stars!
November 2025
I wanna give a huge shoutout to drew for helping me and mother in law get an issue fixed and get my new phone and bill fixed ! He was a wonderful help and so nice and understanding !
October 2025
Came in for assistance that the bank refused to help. Was very upset with the lack of customer service and Travis Nead was very helpful and calmed me down. He helped me get my banking set up and assisted with updating passwords so I can run my business efficiently. Highly recommend the Chattanooga 58 Verizon store!
