“I had a bad power button on my galaxy a13. The owner was able to diagnose, order the new part and fix it in two days! Cost $60, versus a new phone of $240. I liked him and recommend him to you all!”
“The staff was very nice, straightforward and clear. The people were concise and precise on what they were doing and they’re one of the best people in the business.And went in for a screen repair. They did the screen repair and they threw a bone at me and gave me a screen protector to one of the best people.”
“I've been coming to Maggie for years because she always takes great care of me and makes sure I don't lose anything on my transfers! I would give her a hundred stars if I could!”
9AM - 8PM
4414 TN-58, Chattanooga
Mobile Phones
“I recently had the pleasure of interacting with Chris, an outstanding employee at Verizon Wireless, across multiple locations including Highway 58, Dayton Blvd, Brainerd Rd, Dunlap, and Dayton. I am compelled to share my exceptional experience and commend Chris for his exemplary service.From the moment I walked into the Verizon Wireless store on Highway 58, Chris greeted me with a warm and friendly demeanor. His knowledge of the products and services offered by Verizon was truly impressive. Chris took the time to patiently answer all my questions, providing detailed explanations and ensuring that I had a clear understanding of the various options available.In addition to his technical expertise, Chris stands out for his patience, courtesy, and willingness to go the extra mile. Whether assisting with device configurations, explaining billing details, or recommending the latest products, Chris's professionalism and dedication to customer satisfaction shine brightly.Verizon Wireless is fortunate to have such a dedicated and customer-focused employee like Chris. He not only exceeded my expectations but also left a lasting positive impression. I highly recommend Chris to anyone seeking an exceptional customer service experience at Verizon Wireless. His commitment to excellence is truly commendable, and I look forward to future interactions with him at any of the mentioned locations.If you are thinking about switch carriers or upgrading your service Chris is the go to.”
“I want to give a shout out to Katie for making a terrible situation turn out incredible!! I was out of town and due to a Verizon error had lost service. She was patient and understanding with me. Katie didn't stop pushing for me until we got a rep that understood my needs and helped me! Thank you again Ms. Katie!! You truly are amazing!!!”
“The is the place to go when you need to buy a phone. The salesman was super nice and extremely knowledgeable, and very swift in switching your old to new. I recommend this place for a great price, quality and a swift transition.”
8AM - 10PM
5312 Ringgold Rd, Chattanooga
Mobile Phones
“(Translated by Google) Excellent place to buy Mexican products, thank you for your kind attention(Original)Excelente lugar para comprar productos mexicanos, gracias por su amable atención”
“This location had a very good cellphone case, after Walmart, Boost, and Verizon did not carry one for my model. The price was also surprising low. It made my day! Glad to find one locally, instead of buying online.”
“They are super informative know their stuff. Don't have to call someone or ask they just know this is by Walmart of Cummings Highway the best customer service by far”
“Good Evening o whom this may concern. My name is Cheralene Patterson and am texting I to talk about the awesome job Mr Q that works at your main street store. He is a one in a MILLION. Store manager he's very nice and very helpful about thi ngs concerning the phone,I pray you all find more people like him in your other dtores.may you all have a Bless ????and awesome day.”
“Josh was amazing. He helped me out with transferring my old phone to my new one. He was extremely patient, kind and more than helpful. best customer experience I've ever had.an all around awesome guy.”
“Josh was super helpful in giving me information about the new phones and new phone features, and had my pre-order for my device upgrade settled in minutes.Once the phone arrived, manager Nick was gracious and even stayed behind late after closing to help me transfer over all my data and settings, and got me out of the door with my new phone working great.Fantastic store and staff, helpful and friendly people!”
“Great service each time I've been here. Any problems were caused by corporate. Shout out to Brian for patiently navigating a stressful situation and selling me on the pro membership!”
“Christian was very professional and exhibited a superb level of customer service and support over and beyond what you would expect from a Manager. His staff, specifically Jack, was very knowledgeable and helpful as well. Kudos to this flagship store!”
11AM - 7PM
5579 TN-153, Hixson
Mobile Phones
“Seriously, why do I love Target so much? We buy so much from Target every month. Food, drinks, clothing for our child, cleaning supplies, etc. my wife and I always seem to buy more than what we intended to when we go there. ”
9AM - 8PM
6219 Lee Hwy Ste 1, Chattanooga
Mobile Phones
“i would like to commend Daniel and also Quintin today for going above and beyond the level of Customer Service. They were very kind and helpful. I have been to this store a few times and have been very impressed with the attentiveness-friendliness of also the other employees with customers.. I have used a couple of other carriers in the past years and all I can say is this Cricket store has topped them all when it comes to customer service.. i want to thank you again for all your help. i so appreciate you.”
9AM - 8PM
5250-D Brainerd Rd, Chattanooga
Mobile Phones
“So happy with Tracy and her boss David. Dashia helped too! It’s been a long time since I’ve walked into a business and see all the employees work together. It makes you want to come back. I’m definitely letting my friends know! Thank you!!I’m so great full for the service we got! Thank you!!”
“First off the fact that I can’t give this “young Extraordinary customer service top-flight MetroPCS employee “ a TEN STAR REVIEW- that’s the second thing wrong here AND THE FIRST IS THAT Cristina is NOT THE REGIONAL MANAGER AND OR THE CUSTOMER TRAINING PERSONNEL!! She was EXTREMELY HELPFUL AND ABOVE AND BEYOND WITH THE HELP SHE GAVE MY WIFE !!! I don’t think I’ve had a better experience in retail history.! I was coming in to drop the service and switch to Verizon- but ONLY BECAUSE OF HER AND THIS VISIT - Metro has me FOR LIFE !!!!!”
“I brought my phone in due to issues that could not be resolved by T-Mobile support - Frank took a look and found a promotion to upgrade my phone! Frank and team has taken care of us in the past and continued that support today - kudos to him and his team!”
“I didn't buy a phone or anything from them, I was having issues with a T-Mobile phone I had switched to their network. The ladies inside were very nice and happily tried two or three things before solving my issue then kindly explained to me what it was they did in case I had the issue again in the future. After countless phone calls with customer service and multiple visits to Walmart where I got the sim card, these wonderful ladies had me fixed n on my way in under 10 mins”
“I had a great experience at this location today. I have been experiencing problems with my boost Mobile phone since Sunday and have called their customer service line every day to no avail. I went into the store today, the young man that was there today was able to help me, every time I made a phone call my phone would go to the boost Mobile line if your boost Mobile customer press 1 if your whatever customer press and other number. The young man that was there actually helped me to where I was actually able to call someone, but an hour after I left the store my phone reverted right back to the if you're a boost Mobile customer press 1, if you are whatever customer press another number. I have no idea what they have done to mess up my phone line ,but they have and they have not been able to correct it to which I have not been able to call anyone and no one can call me, but I can text and get online but if I'm stranded anywhere I can't call anyone for help, except boost customer service. Needless to say I am very exhausted and frustrated with their customer service and technical support to which they have not been able to fix the issue that they have caused. So now I'm paying for a phone line that I can't use and I doubt very much they're going to give me a credit for. I've replaced the phone and I have gotten a new SIM card and still can't make a phone call and no one can call me. I'm done all of the troubleshooting, there's no call forwarding ,no call blocking, there's no Wi-Fi calling turned on. I'm seriously tired of them telling me that there is a problem in the area ,because my son has a boost Mobile phone that is on a different account ,in the same house and there's no problem with his phone. So the store gets a high rating but boost Mobile itself, I would give a -10, because I have called you every day since Sunday and you have not been able to resolve the issue that is obviously on your end.”
“The best boost experience I've had since signing with boost. The manager, Tara was helpful, knowledgeable, and very patient. She made sure that everything thing was taken care of. This is the reason I will my services with Boost mobile.”
“I really like the atmosphere here now compared to the other mall in Chattanooga. It's not crowded, and it has a nice calm feel here that I like. Of course I miss Sears and really wish another big store would move in there but with all the great stuff around it, this is really a better area to eat and shop than Gunbarrel Rd.”
“Driving across the country my phone stopped charging. I was facing having my 9-year-old guide me from Tennessee to a small farm town in New Jersey. I went into this T Mobile and the two guys working there helped me quickly to get everything I needed to continue my trip. They were so nice and had many options, letting me know pros/cons of each choice. Excellent customer service and smart trouble shooting. All 5 stars. Thank you!! I made it across the country safe and sound :)”
“I got a really good deal on a Google pixel 6 phone. I needed a new phone and they hooked me rite up. It is amazing how much better a good phone works compared to a cheap one that come from Walmart. I totally recommend metro by T-Mobile.”
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“Repaired my phone quickly and professionally. Would not have gotten a replacement phone had I been aware of this company. Would highly recommend. If your phone is not working propetly, I would recommend Oops before making new purchase.”