The Advance Auto Parts store on Riverside Drive in Clarksville is noted for its helpful and knowledgeable customer service. Multiple reviews highlight staff members who are patient, friendly, and go above and beyond. They provide clear explanations, run helpful diagnostics like battery checks and engine code scans, and offer honest advice that saves customers money. This is especially appreciated by those who feel vulnerable or lack automotive knowledge. The store offers free services including battery testing, installation with purchase, and engine code scanning. Customers report positive experiences where staff solved their problems efficiently, even in difficult circumstances, making them feel at ease and well taken care of.
The stores around here seem to have improved over the last several years. Tracie at my local store is a great manager. They always have my parts ready in a timely manner.
November 2025
These folks are awesome. Bobby and a gentleman whose name I didn’t get provided exceptional customer service and helped me figure out the issues I was having with my vehicle. Would give 6 starts if I could.
