Advance Auto Parts is a place where customers often find helpful and friendly service. At one location, staff members like Anna are praised for being pleasant, professional, and explaining the process clearly, making customers feel valued and appreciated. Eli and Gary also received high praise for their helpfulness and for answering questions while replacing batteries. Customers appreciate the staff's willingness to assist and their thorough explanations, which make the experience positive. The store itself is clean with neatly marked shelves, making it easy for customers to find what they need. Staff members like the assistant manager are described as very helpful, offering assistance without customers needing to ask. For example, a customer was able to get a trailer hitch pin and received a military discount simply by mentioning their status, which shows good customer service and acknowledgment of service members. However, experiences can vary. One customer shared an incident where a staff member's unprofessional attitude and negative comments about a mechanic working on their car created a toxic environment. Despite this, most reviews highlight helpful staff, a clean environment, and satisfaction with the service received. Overall, Advance Auto Parts is seen as a place with helpful staff and a good shopping experience, though individual encounters may differ.
Best place in Clarksville for auto parts. Ease of pickup for online orders and rewards are a plus.
August 2025
You guys are great. Beware of Kenston Farms selling in your parking lot this weekend. read their reviews, the real reviews. The sell subpar, garbage meat. Don't associate a great company such as yourselves with this place..
September 2024
Helpful staff but prices were several dollars higher then the oreillys next door.
