Metro by T-Mobile at 110 Needmore Rd Ste D offers great prepaid plans and a wide selection of 5G phones from Apple, Samsung, and OnePlus. Customers consistently praise the friendly and professional staff, especially noting their helpful and patient service. The employees are described as transparent, relatable, and efficient, providing an outstanding customer experience. Many reviews highlight how staff members quickly and effectively handle issues, upgrades, and porting services, making the process smooth and enjoyable. Customers also appreciate the store’s welcoming atmosphere and recommend it to friends and family. While some mention broader company issues, such as connectivity programs, the store staff is consistently recognized for their top-notch service. Overall, this Metro store is known for its excellent customer care, helpful staff, and quality products, making it a preferred destination for those seeking reliable prepaid plans and the latest mobile devices.
Leo and Myra went above and beyond to help me get my upgraded phone. Very informative on the phones, prices, and changes that would happen. Even stayed open later to make sure I was taken care of. Going above and beyond for a valued customer.
April 2024
Thank you Myra and her helper mrgan for my new phone! What a wonderful STORE !
April 2024
Myra and Morgan they are very attentive and helpful very nice they should get a raise really
